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Original Feedback for Benjamin Court:

5

the care was second to none

My husband was in Benjamin Court and the care was second to none. He had an individual room and the care was there as and when he needed it. It was spotlessly clean. There were physios and equipment there. Nothing was too much trouble for me or him. He was in the NNUH and realised he could go home but he couldn't until the physio and care package was in place, so they offered Benjamin Court and we grabbed at the opportunity as was so close to home. The staff were trained nurses and HCAs and physios as well as Occupational Therapists. Nothing could be improved on. It is quite a big facility. There were 18 beds on the side he was on. There was a restaurant where I could eat if I chose to. There was a sitting room overlooking a garden and his room did too - there were squirrels there! This will be the first winter without Benjamin Court and the staff are now having to do home visits. What about when the snow and ice comes? Staff are wasting their time going between houses. Staff are better placed in the Benjamin Court hospital and the patients are too. It was full when he was there and we had to wait for the bed. And they did palliative care if we needed it - we didn't - but had we, we would have used it.