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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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As a service provider, you can leave your response to the original review and the reviewer will be notified of this. However, they will not be able to reply to your response, but can get in contact with Healthwatch Norfolk if they wish to pass any comments along. Remember, your response will be seen by everyone who visits your service page on our website, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original Feedback for Chatterton House:


3

Bring back carer DVDs!

I went to one of the educational talks at Chatterton House around caring for someone with dementia. They spoke about aspects of care I had never even thought about, as well as how to get respite as a carer. They sent us off with these DVDs which were so useful, but they don't do them anymore. They should bring back these DVDs and educational classes.

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