Healthwatch Norfolk

Find your service by name or location

Woodstock Care Home Limited

Woodstock Care Home Limited

Address: The Green, Gressenhall, Dereham, Norfolk, NR204DT

Reviews Summary

2 out of 5 stars

Based on 1 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

100%

1 star reviews

0%

Share your thoughts

If you’ve used this provider or branch, share your thoughts with other service users.

Leave A Review

Recent reviews

Random Avatars

Anonymous User

July 16, 2025

2 out of 5 stars

Sadly a deteriorating service
My father was a fully paying resident at Woodstock for approximately 3yrs after covid. The staff appeared kind but over worked and under trained. My father was regularly unclean urine soaked and worse which became significantly worse with time. The care appeared frantic the staff unhappy with the continuing change of managers and leadership. His room was cleaned but not thoroughly and his bed regularly unmade with no towels in his bathroom. Any individual personal care like cleaning his glasses ... so he could see properly or keeping his ears clean so he could hear properly was rarely if ever carried out. The food was plentiful and good the staff well meaning but unhappy, more were, without needed to run the home successfully and appropriately for the residents who lived there. Any concerns I had and voiced regularly which were many were quickly brushed under the carpet. I received apology after apology but saw no significant improvement. Eventually and after much deliberation I was left with no alternative to move my father into another carehome. This was a great concern to our family as dad is disabled with Alzheimer's and could have significantly deteriorated with such a big change.