I'm really not sure what to say here; I've been liasing with this service for many years on behalf of my aged parents, whose needs are complex but not extreme. When a doctor or "clinician" is finally contacted the service is OK but not great and there is no sense...

Hi - my mother became ill two weeks ago, with a high fever, dry cough and pains in her legs and arms. My father called Bridge Street surgery at 8am, and was told he'd get a call back later that day. No call came, and by mid-afternoon, he realised the...

My wife has been here for two months. She has settled quite well. No serious problems. The nurses and care people have sorted out any small problems. There is a problem with her eating but I am happy that it is being dealt with. They said they will get a...

We moved here some time ago and even cancelled our private health coverage as the surgery is so good.

Told me all I needed to no

I get on very well with the staff. They're a jolly lot, they're not all official, they're a good crowd. There's lots of activities to do which is good as I like to keep busy. I'd like to produce an adult nativity as I used to write and perform and...