I first had to go into the hospital 2 years ago and they were brilliant. I was in for 6 weeks, then came out and two days later had to go back in due to blood clots but they looked after me so well. I went last week to see my...

I have to have regular check ups at the surgery, once a month. I have no problem booking these or any appointments, in fact I phoned this morning and got an appointment for this afternoon. I feel well looked after here and have no problems.

I walked in and the optician greeted me abruptly with 'sit down there', no hello or niceties. And it went on like this and he was patronising and rude in his short abrupt and unhelpful explanations. I didn't feel I could complain afterwards as his door was open...

I had an urgent eye health concern. I usually use Boots but no appointments available. Specsavers saw me same day. I was there for a while whilst they ran several tests to thoroughly check my eyes and 4-5 members of staff attended to me. Every single one was...

Asked to supply urine sample and blood found in urine. I suffer from kidney stones and awaiting one passing. Told this to the receptionist. I had frequency and pain on urinating. Going on coach holiday so was concerned. No opportunity to speak face to face with a nurse or doctor...

My consultant Mr Duncan has been superb and has a lovely manner. His first words to me were "you need to know, whatever I tell you next it's curable. I did get moved down the waiting list three times and the communication could have been better. In my experience whilst...