Queens Square Surgery

Queens Square Surgery

Address: Queens Square, Attleborough, Norfolk, NR172AF

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Reviews Summary

3 out of 5 stars

Based on 74 reviews

Review data

5 star reviews

22%

4 star reviews

15%

3 star reviews

14%

2 star reviews

9%

1 star reviews

41%

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Recent reviews

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Jacqueline Davey

September 24, 2026

1 out of 5 stars

My husband is in so much pain, no words can describe our GP lack of
Dr has told my husband that he needs a knee replacement but is too fat for surgery, my husband has been having hormone treatment for cancer that has been causing him both anxiety and contributing to his weight gain, the Dr said he would consider putting him on weight loss medication to help the situation, my husband came home feeling that he was going to get the help he needed, next day he was told that he’s not going to get any help from the doctor with the weight loss medication at all, my h ... usband is 24 stone and I have never seen him so unhappy and frustrated.
  • Attleborough Surgeries (Queens Square Surgery)

    Thank you for taking the time to share your feedback. We are sorry to hear of the frustration and disappointment that your husband has experienced. Unfortunately, we are unable to comment on individual patients' health conditions or treatment plans via this platform. However, as a Practice, we follow the clinical guidelines and treatment pathways commissioned for our patients by Norfolk and Waveney Integrated Care Board (ICB). Decisions regarding prescribing and access to treatments, including weight management medications, are made in line with these locally commissioned pathways and national guidance. We appreciate that this situation has been upsetting for your husband and thank you for bringing your concerns to our attention. If your husband would like to discuss his individual circumstances further, we would encourage him to contact the Practice directly.

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Anonymous User - Collected By Engagement Team

July 20, 2026

5 out of 5 stars

Felt listen too
Filled in an online form this morning at 8am got a call back and then an appointment 9.40. I felt listen too and got my issue sorted.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

3 out of 5 stars

Incorrect nurse appointment
Today's been alright but it's disgusting for getting appointments, you never see a doctor. I saw a triage nurse today and it was alright but it should have been an asthma nurse as I'm struggling to breathe with my asthma and another lung condition. I've got to come back in to see them and the appointment is in another three weeks. I've not been told what I can do in the meantime. I think I need oxygen and I'll go to the hospital if it gets worse.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

5 out of 5 stars

I'm happy
I don't often come but arranging my appointment and coming in today was absolutely fine. I only booked it yesterday and I did it over the phone. I'm happy with the advice I was given.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

3 out of 5 stars

They're efficient
It's fantastic, they're efficient. The text messages drive me crazy though! You get too many when you have an appointment. It would be nice to see a set doctor as I'd feel more relaxed if I knew them, but it's like that at every surgery.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

5 out of 5 stars

They're friendly
This one's great, they're friendly and recognise me. It's easier for parking than the other one too. Because of my condition I get appointments through when I ask for them.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

5 out of 5 stars

5 for Queens Square
Here is OK, I'll give five stars for this one as the staff are OK and it's good when you get in. It's the worst for getting in with the doctors at Station Road though. You phone up and it's 7-10 days to see anyone - anything can happen in that time!
I fell over last year and badly cut my arm so I came in here and Station Road, they told me they 'don't do blood' so I had to go to the hospital.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

5 out of 5 stars

Good with mental health
It's a good surgery. They've been helping me with my mental health recently and they've been really good.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

4 out of 5 stars

Great service, long waits
It takes too long to get an appointment, it's normally 3-4 weeks to see anyone. However I was told last week I needed to have an appointment and I did get one for the next day. Once you get in the service is great.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.

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Anonymous User - Collected By Engagement Team

July 17, 2026

4 out of 5 stars

Fine when get in
It would be nice to see a doctor more often but I've no complaints really. When you get in it's fine.
  • Attleborough Surgeries (Queens Square Surgery)

    We are grateful to all of our patients who provided feedback and an overall star rating review, during the on-site Healthwatch visit at Queens Square Surgery on 17th July. We were delighted to read so many positive comments relating to our service and staff, with an overall rating from the visit of 3.7/5. We always welcome patient feedback, good and bad and thank you for the feedback you have shared regarding your experience.