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Hethersett Hall
Reviews Summary
5 out of 5 stars
Based on 6 reviews
Review data
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5 star reviews
- 50%
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4 star reviews
- 50%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 0%
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Recent reviews

... 's probably good.
It's nicely cooked. We have open days and fetes, people can always come and look round and speak to us to see what it's like.
Relatives can visit and they allow families to bring their dogs in which is great for me as I'm a dog lover!

... n is also good.
All the staff are!

... here's a variety but I would like to see more of the band.
I am happy with the care, information gets passed from nurse to nurse. The food is mostly good and they're open to suggestions.
I find there is plenty and they tell you to ask for more, they really encourage that so you don't feel guilty if you do want more. They have listened to how and when I want my meals.
You can have visitors any time, it's very open, and they will give them lunch too.

It's better than it was in the past because the current manager is good, we're lucky. She really cares a lot about all aspects of the home, everybody feels they can go to her.
You've got a lot of staff who have been here a long time which is a definite bonus - the residents know them really well and form relationships. I know it's unrealistic but it could be better with more staff.
We're never understaffed but there's always more you could do with an extra pair of hands.

... o do come out.
The room is fine, a lovely view and a good size. There is an antiquated lift that breaks down but they have put a stair lift in now.
There are times during staff changeover when you can't find anybody which makes things like breakfast a bit chaotic. You're not quite certain who's dealing with things.
The food here is too elaborate, they have three-course meals, but the portions are just right so there's no wastage. Plus there's snacks all through the day which overall feels like a lot more than you would eat at home.
However in the time I've been here I've got so much better, I can't ask for more than that, but I am unsure about the value for money in comparison to other homes.

Everybody is very kind and helpful, they spoil me rotten! They'll arrange everything you need. I like my room, they keep it nice.
I do go out, they'll take me to the church. The food is adequate and it's about what's good for your system.
You do have the usual problems like anywhere, they could do with more staff but they're all lovely. You can have visitors any time, you couldn't go anywhere better.
Reviews Summary
5 out of 5 stars
Based on 6 reviews
Review data
-
5 star reviews
- 50%
-
4 star reviews
- 50%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.