Healthwatch Norfolk

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Heacham

Heacham

Provider: Boots
Address: 44-46 Station Road, Heacham, Kings Lynn, Norfolk, PE317EY

Reviews Summary

4 out of 5 stars

Based on 2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

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Recent reviews

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Anonymous User

February 13, 2026

5 out of 5 stars

Excellent service here, regular pharmacist and staff.
Excellent all round service, and advice from the team. Always friendly and now use the vaccination service and medical service to avoid the surgery for minor issues. Regular staff and pharmacists means they know the village and has made all the difference to the service.
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Anonymous User

June 3, 2023

2 out of 5 stars

Dread having to pick up my medication
Unfortunately I find Boots in Heacham a nightmare. It is awkward to access for wheelchair users or with a pushchair as no ramp and the space is tight inside.

I often have to carry my toddler in and there is usually a long wait in a queue which is not ideal. The shop is so small that a middle aisle causes limited visibility to the tills and results in queue jumping.

The parking is limited outside and on many occasions I have gone to pick up my medication and found Boots to be closed despite t ... he opening times stating otherwise. This has resulted in many a wasted trip and days with missed medication.

I dread having to go as it’s always such hard work. On a positive note, the staff are friendly and professional.