Healthwatch Norfolk

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Norwich Hall Road

Norwich Hall Road

Provider: Boots
Address: 78 Hall Road, Norwich, Norfolk, NR13HP

Reviews Summary

2 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

0%

4 star reviews

33%

3 star reviews

0%

2 star reviews

33%

1 star reviews

33%

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Recent reviews

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Anonymous User - Collected By Engagement Team

March 8, 2023

4 out of 5 stars

Always have what I need
This is a good pharmacy and they always have what I need. If there is a problem, like them not having the prescription, they will call the doctor themselves to sort rather then making me do it.

You are allowed to sit and wait for you prescription to be made up which is handy and not all pharmacies let you do this now. The only downside is you have to pay for the delivery service.
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Anonymous User

October 11, 2020

1 out of 5 stars

Rude
I sent some body to pick up my prescription which they are supposed to order for me four weekly. They had forgotten to order the tablets (again) and therefore told the person I had sent to pick them up that I had been taking too many.

They were wrong, and should not have discussed my medications with the person collecting them. The person called me to tell me what the pharmacy worker had said and I called to inform them that I had been dispensed 23 pills 23 days ago and therefore I need more a ... nd have ran out, he continued to argue with me in the phone.

I need my tablets daily and now it’s Saturday and I have none.
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Anonymous User

October 7, 2020

2 out of 5 stars

They take there phones off so you can't get t
123 phones calls later still engaged why is it necessary to take phones off when you need to get threw it so annoying