Norwich Magdalen Medical Practice

Norwich Magdalen Medical Practice

Provider: Boots
Address: Magdalen Medical Practice, Lawson Road, Norwich, Norfolk, NR34LF

Reviews Summary

1 out of 5 stars

Based on 5 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

80%

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Recent reviews

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Anonymous User - Collected By Engagement Team

February 2, 2024

1 out of 5 stars

I felt judged
Always have a bad experience with how the staff treat me. I feel judged because of the type of medication I have. Everybody should be treated the same, it's not right.
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Anonymous User

December 29, 2023

1 out of 5 stars

Closed when they should be open
Yet another wasted journey. I checked holiday opening times and avoided the lunch hour.

It should have been open but it wasn’t. Even if they can’t cover the pharmacy, they should, at least, provide a way of finding out about unscheduled closures before customers read it on the door.

Very poor communication.
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Anonymous User

October 29, 2022

1 out of 5 stars

Service has deteriorated significantly
Prescriptions repeatedly taking up to 2 weeks before they’re ready despite being issued on time by GP. Random closures such as Saturday morning. Poor communication. Very slow in the shop.
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Anonymous User

March 9, 2021

1 out of 5 stars

Poor service again
When you travel miles and have to queue in your lunch break and then eventually get in there to be told , you prescription isn’t ready,can you come back tomorrow... what to do the same again!!!
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Anonymous User - Collected By Engagement Team

March 24, 2020

3 out of 5 stars

Poor communication
It has been taking a long time to get repeat prescriptions, the staff just don't seem to have enough time. I ordered both mine and my husband's tablets and his was missing. There was no communication and it took a long time to resolve.