Gurney Surgery

Gurney Surgery

Address: 101-103 Magdalen Street, Norwich, Norfolk, NR31SE

Part of the Castle Partnership. Please leave feedback on Castle Partnership service page.

Reviews Summary

5 out of 5 stars

Based on 132 reviews

Review data

5 star reviews

83%

4 star reviews

11%

3 star reviews

3%

2 star reviews

0%

1 star reviews

3%

Share your thoughts

If you’ve used this provider or branch, share your thoughts with other service users.

Recent reviews

Random Avatars

Anonymous User

April 10, 2026

5 out of 5 stars

A safe and comfortable space
Nurse Beth conducted my first cervical screening. She took the time to explain the process and answered any of my questions. I felt incredibly informed, comfortable and safe – it didn’t hurt at all! Thank you!
Random Avatars

Anonymous User

April 9, 2026

5 out of 5 stars

Beth was very pleasant and explained everything required very well
Very good
Random Avatars

Anonymous User

April 9, 2026

5 out of 5 stars

Kind and efficient
Excellent
Random Avatars

Viorica Waterman

March 4, 2026

5 out of 5 stars

Dr Aribike:Thoughtful and Person-Centred Care
Dr Aribike, demonstrated excellent person-centred practice during a particularly vulnerable period following my hospital attendance.
Although the appointment had been scheduled in advance to review right leg pain following a fall, it coincided with the days immediately after my acute cervical injury and hospital attendance. During that period, my dizziness, cognitive fog, and overall vulnerability had significantly intensified.
As a result, I mistakenly believed the contact was related to the
... recent emergency, rather than the pre-existing appointment. Dr Aribike recognised the interaction between the acute injury, temporary cognitive impairment, and physical vulnerability. She responded with clinical clarity and arranged an appropriate home visit as a reasonable adjustment, ensuring the assessment could proceed safely without adding further strain during a period of acute post-injury instability.Her approach was calm, medically focused, and compassionate, ensuring continuity of care at a difficult time.
Random Avatars

Viorica Waterman

March 4, 2026

5 out of 5 stars

Professional and Measured Clinical Support
Dr Oludeye conducted a home visit while I was still stabilising following my recent neck injury and fall-related leg pain. His approach was professional, balanced, and considerate of both physical and psychological vulnerability.
Despite the need for physical examination, he remained attentive to both my physical condition and the impact of trauma responses during assessment. Reasonable adjustments were clearly considered throughout the visit.
His manner was calm, respectful, and medically tho
... rough, which contributed significantly to my sense of safety during a vulnerable period.
I sincerely appreciate his careful and balanced approach home visits.
Random Avatars

Anonymous User - Collected By Engagement Team

October 23, 2025

5 out of 5 stars

Seen quickly
I always get seen quickly and it's clean and modern.
The staff are friendly, polite and helpful.
i don't have to come very often.
Random Avatars

Anonymous User - Collected By Engagement Team

October 23, 2025

5 out of 5 stars

No complaints
They do everything well, I have no complaints. They remind me when I forget things.
I can get an appointment okay and the staff are good and friendly.
Random Avatars

Anonymous User - Collected By Engagement Team

October 23, 2025

4 out of 5 stars

They ring when they say they will
They are good and ring back when they say they will.
They are very friendly and explain well what is going on.
It can be hard to get an appointment especially on the phone, I normally end up coming down here to make an appointment.
I am glad it is here, it is in a convenient location.
Random Avatars

Anonymous User - Collected By Engagement Team

October 23, 2025

5 out of 5 stars

Very supportive
They have been very supportive, helpful, kind and polite. Getting an appointment is good, it is nice and easy to sort out.
Random Avatars

Anonymous User - Collected By Engagement Team

October 23, 2025

5 out of 5 stars

It's outstanding
They seem to really care and helped me out in an emergency when I feel near here, I am on blood thinners and it was near here and they really looked after me. Another time I was taken ill at a blood test and had 4 people around me looking after me.
It's not too much trouble getting an appointment, I have even been seen within the hour before.
Even just coming in for a blood teat the nurse noticed a dressing needed changing on my arm and did it for me there and then rather then having to make a
... nother appointment.
They really look after me.