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My daughter back from uni went to surgery very unwell.From the interaction at Reception to the GP who saw her, took blood tests and followed up promptly, every member of staff was empathetic, efficient and caring. It really made a difference to my daughter and to our family.

It would be hard to overstate how much Dr Bethapudy has done for me over the last few years. This week, he went above and beyond to help me resolve a particularly stressful issue by providing a medical letter. He is so genuinely caring, compassionate and empathetic, and I have immense gratitude for everything he has done for me. Thank you, Dr Bethapudy.

Ella was caring,professional & proficient

(Emergency/Ambulance Coordination) Dr Gilbert provided outstanding professional support during my recent acute cervical incident, when paramedics attended and I was subsequently transferred to hospital.

Her intervention was calm, structured, and clinically precise. She ensured that my GP context and relevant medical background were clearly communicated to the ambulance service, which contributed to an appropriate and well-coordinated response.
At a moment of significant physical pain and dis ... tress, her clear and measured guidance helped stabilise me and gave me the confidence to accept hospital transfer. Dr Sara Gilbert approach was both medically sound and reassuring.
I am very grateful for her professionalism and care.

I think this practice has improved significantly over the last few years. Front desk staff are generally helpful and pleasant, and the clinical care is good. I feel they are providing a very good service

Id like to commend Ella for her warmth, efficiency and expertise! Ella did a blood test for me today. Im usually very anxious as its usually a difficult experience but today with Ella was a breeze. It was over in seconds and I felt no pain! Thank you Ella! X

Visited the practice for a Saturday appointment. The nurse and HCA were brilliant at explaining the procedure and putting me at ease. I felt well looked after, informed and we even managed a little giggle despite my discomfort! They were just very personable people and I felt they genuinely cared. Thanks ladies!

The nurse appointments are very efficient. I think what I don't like is not having the same GP which I think has led to some issues with continuity of care for me which has had some serious outcomes. They dropped the ball a bit. Slightly variable standards of care depending on which GP you are seeing. They communications are good overall, the text reminders system is good. I think they could be a bit more proactive about regular appointments, either booking them for you or reminding you to book ... them.

When I phone they get me in, they're very good and I'm happy with them. You do have to sit on the phone for a while, but they've always been a very good practice. The staff are polite, and the doctors are brilliant.

Whenever I need something they're there, and I can get the treatment that I need. The doctors are all very good and friendly, they don't make you feel like you're being a nuisance. I had a blood test and I've been asked to bring in a sample, if they had said before my appointment I could've bought it with me so I wouldn't have to come back.