Pulham Market

Pulham Market

Address: Station Road, Pulham Market, Diss, Norfolk, IP214TX

Reviews Summary

4 out of 5 stars

Based on 73 reviews

Review data

5 star reviews

56%

4 star reviews

26%

3 star reviews

8%

2 star reviews

0%

1 star reviews

10%

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Recent reviews

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Anonymous User - Collected By Engagement Team

June 18, 2026

4 out of 5 stars

They have changed it around and it's working.
They were on special measures a few years ago and they have changed it around and it's working. They send you messages and keep on top of medications and jabs. No problems booking appointments, the receptionists are good and they ask you questions.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

Pleased with everything
They're all lovely as far as we're concerned, we're seen right away. I can ring in the morning and have an appointment in the afternoon. No faults whatsoever, I'm pleased with everything.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

Lovely staff
It's brilliant. I've just been to the pharmacy and there was no queue, it was very quick. The staff are lovely. The receptionists are lovely too and efficient. Sometimes the practitioners are running behind.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

Good experiences only
It's always been really good. The staff are always friendly, they explain alternatives if you can't be seen. The phone queues aren't too bad. I've only had good experiences.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

Concerns taken seriously
My experience of late especially is really good. If I need anything urgent I usually get a spot so I can't complain. I can see whichever GP I want and they're always really helpful. I have a family of neurodivergents and they've helped us with various things, and all my concerns have been taken seriously.
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Anonymous User - Collected By Engagement Team

June 18, 2026

4 out of 5 stars

The dispensary service is really good
The only downfall is appointment availability but it's the same everywhere you go. Other than that everything else is great but they do try their best to squeeze you in. The dispensary service is really good and handy that they send messages when it's ready. They also offer a home delivery service.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

They're all so nice and they help you
There are always appointments available, both emergency and routine, the longest I've had to wait is a week. They're all so nice and they help you. I've never had any issues getting appointments. They let you know when your prescription is ready and you get reminders about appointments so they're on your phone by the time you get home.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

I can't think of any criticisms
I can't think of any criticisms. They have a friendly approach, everyone is cheerful, there are no gloomy dragons at the gates! I have no problems getting appointments.
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Anonymous User - Collected By Engagement Team

June 18, 2026

3 out of 5 stars

You can get an appointment quite quickly which is unheard of
You can get an appointment quite quickly which is unheard of. I think some of their ways with patients is outdated. They just need to train or update how they deal with alcohol and drug abuse. Other than that they're pleasant and courteous.
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Anonymous User - Collected By Engagement Team

June 18, 2026

5 out of 5 stars

They're pro-active
I've never had any complaints in ten years, they're always spot-on. You can get appointments as and when you need them. They always fit me in for my regular blood tests, even in time for the hospital ones.
Prescriptions are managed well. I get a text message to come in and it's always ready.
The receptionists are very pleasant and you come through the phone queue quite quickly.
You can speak to the doctors who will call you back. All the nurses are very good and explain everything. They ph
... one back when they should which is very helpful when you're working.
It's brilliant, they're so pro-active here.