North Caister Medical Centre

North Caister Medical Centre

Address: Branford Road, Caister On Sea, Great Yarmouth, Norfolk, NR305NE
This surgery is part of Coastal Villages

Reviews Summary

4 out of 5 stars

Based on 57 reviews

Review data

5 star reviews

58%

4 star reviews

26%

3 star reviews

7%

2 star reviews

2%

1 star reviews

7%

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Recent reviews

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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

They really have been so good
I find them very good, they're very helpful. The care and understanding, you know I'm old but they care for me in all ways. They really have been so good.
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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

It's brilliant here
It's brilliant here. The general way they see you, talk to you, greet you, and book appoints is pleasant. We have a laugh and I know them by their Christian names. They're lovely and I have every admiration for them. Always had good treatment, no problem getting an appointment, everybody is pleasant.
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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

Efficient and professional
They're very good - quick, efficient and professional. You get seen on time and it's clean. I booked by phone which was a long wait to be answered but that's expected. I only had to wait a week for routine bloods.
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Anonymous User - Collected By Engagement Team

September 30, 2025

4 out of 5 stars

It's fine
It's fine here, we don't have any problems. They phoned us yesterday to come today for a blood test. The only thing is it's always someone different, you don't know them. I'd never met the nurse before that I had today but she got my bloods so quickly and usually it's difficult.
If it's anything urgent we can get in quickly.
I'll give it four stars as there's always room for improvement - it's the phoning lark, you're waiting too long in a queue even if you call exactly on 8am.
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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

Very good
My experience is very good. They're always on the end of the phone or if I come down and speak to someone they're always good with the information they give. I came in to get some forms today and I've got them OK.
If I need to see a doctor they'll fit me in and I don't mind getting sent to Martham.
We've lived here three years and my wife would say the same thing about them.
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Anonymous User - Collected By Engagement Team

September 30, 2025

4 out of 5 stars

They're accommodating
I've never had a problem here at all, even during Covid. Sometimes it's difficult to get through on the phone, not all the time, but they're accommodating where they can be.
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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

They look after me
They look after me, I came down to book an appointment and they got me in straight away. The new girl on reception is very good, she soon sorts it out. They're quick and Dr Dalton is very quick to sort things out.
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Anonymous User - Collected By Engagement Team

September 30, 2025

4 out of 5 stars

No problems
I rang this morning and got an appointment for today for my son, the issue's been sorted out. The pharmacy didn't have the correct ear drops so I've come back down and they're going to send a different prescription through.
I haven't had any problems any time I've been. I can't give five stars as that's 'perfect' and nothing is so I'll give it four.
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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

Really pleased today, Dr Howman is fantastic
Ringing this morning for an appointment was straightforward and the ring back system works well. We saw the doctor that we knew and prefer to see, so that was positive.
Really pleased today, Dr Mary Howman is fantastic, so good with everyone. She's got time for you, is empathetic, she's everything you want in a doctor. I can't praise her more.
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Anonymous User - Collected By Engagement Team

September 30, 2025

5 out of 5 stars

Dr Dalton is wonderful
5 stars when we see the doctor that we've always had. Our doctor is wonderful and we want to see the ones we're comfortable with, not meaning any disrespect to the other doctors. I rang and was only number 11 in the queue and waited for a call back which only took about 10 minutes which is quite good.
I don't think much of the hub thing, it was far better when you could come in to make an appointment.
Overall experience is quite comfortable, the reception are very nice.
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