North Caister Medical Centre

North Caister Medical Centre

Address: Branford Road, Caister On Sea, Great Yarmouth, Norfolk, NR305NE
This surgery is part of Coastal Villages

Reviews Summary

4 out of 5 stars

Based on 42 reviews

Review data

5 star reviews

55%

4 star reviews

24%

3 star reviews

10%

2 star reviews

2%

1 star reviews

10%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Fantastic
Fantastic. They're wonderful to me, I can't fault them at all. I'm very lucky.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Friendly and efficient
No complaints at all. Service is quite good. I see the nurse twice a week. They're friendly and efficient.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Always good
It's always good. I can usually get an appointment and they do what they need to do. Efficient.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Very patient
They've been brilliant. I'd not got an appointment because I couldn't get through on the phone so I came in to make one. They're very patient and the doctors are great.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your feedback. I am sorry to learn you have encountered difficulties in trying to contact us for an appointment, we will be changing our telephone system soon. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Nice staff
They're brill. They don't panic, the service is really good once you get in. Very nice staff.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

3 out of 5 stars

Can't always get an appointment
It'd be nice if you can get an appointment if you want one. You have to ring at 8 but can't always get one. It's frustrating.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your feedback. I am sorry to learn you have encountered issues when trying to book an appointment. We have pre bookable and book on the day appointments available. If you would like us to investigate the issues raised, please contact the Site Lead at our North Caister Surgery. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Easy access and efficient staff
It's good. Easy access and efficient staff. It would be good to sort out the inside door though, it doesn't open with a button.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your feedback. I will pass the information to the Estates Manager in regard to the inside door button not working. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Seen very quickly
They're good, I was seen within an hour of calling up. The doctor was very nice.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Working well
Very good, I put a prescription in today and I can get it tomorrow which is good. I think things are working as they should.
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Fantastic
It's fantastic. No problems with it at all. They're so friendly and helpful. They try to get you in quickly but there's just too many patients. I'm happy with things here though
  • Coastal Village Surgeries (North Caister Medical Centre)

    Dear Patient, Thank you for providing the practice with your positive feedback. I will ensure your comments are passed on. Kind Regards Sarah-Jane Smith Practice Operations Manager for the 4 Coastal sites

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