Coronation House

Coronation House

Address: Thetford, Norfolk, IP242JE

Reviews Summary

5 out of 5 stars

Based on 6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

April 29, 2025

5 out of 5 stars

It's like being on holiday
Here it is excellent, I can't fault it here. It's much better than the previous care home I was in.

The food here is excellent and my room is lovely. Hairdressing and chiropody are all included too.

I love the music sessions, there is one in a little while and I'm looking forward to it. The entertainment is superb.

What I do like to see is the staff join in and dance with you. Everyone joins in.

The staff also eat the same as us, which they have after we have eaten ours. I just consider
... I am on holiday, you're waited on all the time.

The only thing I can think of that is slightly annoying is that when I get up to move to go somewhere else when I come back the stool I was using to put my feet up on has often disappeared.
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Anonymous User - Collected By Engagement Team

April 28, 2025

5 out of 5 stars

It's a good place to be
All the workers are really good. My bedroom is fine and I have a bathroom as well.

It's fine. The food is excellent, I have no grumbles there and I like my food.

There are games we can join, all that sort of thing.

Everyday seems okay for me, they all seem okay, I'm quite pleased being here and I can't fault anything
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Anonymous User - Collected By Engagement Team

April 28, 2025

5 out of 5 stars

I think it's lovely
I don't think they could improve anything, I think it's lovely. I couldn't manage on my own and they make it so easy.

I can't really walk that well now but I'm a lady of leisure. My room is good and the food is okay.

Obviously there are some food things I'm not as keen on but there is always something. I know you can't please everyone here all of the time.

I'm knitting hats for premature babies, I usually knit one a day. They have been going to the West Suffolk Hospital and I think some ar
... e now going to go to the hospital in Norwich.
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Anonymous User - Collected By Engagement Team

April 28, 2025

5 out of 5 stars

It is absolutely brilliant
I was dreading this but it is absolutely brilliant. All the staff are lovely and it's a really nice atmosphere.

I have a very nice room and one thing that is impressive is how clean it is and that's very important. The food is good and there is nothing I can think of that would improve it.

Most of it is pleasant, you can watch people and things, it's just nice. My children visit me too.

I'm giving it 5 out of 5 because it's nice.
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Anonymous User - Collected By Engagement Team

February 5, 2025

5 out of 5 stars

I'm happy
I like it here. The food is lovely, I enjoyed my lunch today.

I'm happy with the choices you get. I've got a lovely room.

I'm at the back and I can see all the birds, in the summer I'll be able to open my door and go straight outside to sit. The staff are all nice.

They always offer activities but I prefer to just sit in the lounges and mingle, look at the weather outside. I'm happy with what they offer here, it's much nicer than the home I was in before.
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Anonymous User - Collected By Engagement Team

February 5, 2025

4 out of 5 stars

Lovely staff but not always available
Overall it's quite good here, I'm comfortable and well fed - generally well looked after. The food is good quality, cooked well and is nourishing.

I don't do a lot of activities but I'm quite happy using my tablet and reading. My room is small but comfortable and I only use it at night to sleep, I like to be out.

I have petted the dog who comes in and held a chick. The thing I would like to be improved is more staff available in the evenings, overnight and early mornings as I need assistance
... getting in and out of bed.

They answer the bell quickly but then tell you you will have to wait which can be anything from one to three hours. I need help to use the toilet and if I don't get it I have accidents.

The staff are all lovely, it's not their fault, but there is a shortage in the night or if you wake up early. It has improved from when I was first here, you still have to wait but sometimes not as long.