Downham Market

Downham Market

Provider: Diamond House
Address: Bennett Street, Downham Market, Norfolk, PE389EJ

Reviews Summary

5 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

March 28, 2024

5 out of 5 stars

So many good activities
The activity lady, Ali organises so many good activities. Yesterday we played a game with peanut butter on bread and tried tot get the bouncing balls to stick.

It was a great laugh. Ali also brings a little shop with things we can buy.

Sometimes we have horse racing on the tv so we can bet and we also have visits from some of the local primary school children on a Friday. We have quizzes with them.

I like to listen to the piano on the tablet and I enjoy all the activities really. We miss A
... li when she is on holiday.

We also have a ginger cat, not a real one but one that looks real. Sometimes it's a bit noisy at bedtime but I usually sleep okay.

I like reading and I would like more books to read.
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Anonymous User - Collected By Engagement Team

March 28, 2024

5 out of 5 stars

I enjoy the activities and going out
I enjoy living here because you get your washing done and your food prepared. The laundry people are very good.

The food is good, it's just food, I think they cater for my preferences okay and if you want an extra piece of pie you get it and you can always choose from two options. I think for the amount of people they have to deal with they do a good job.

I like all the activities. We have a new activities lady who organises lots of things.

Sometimes she brings her rabbits in and we can ho
... ld them. I also like the quizzes.

We get a letter or a sheet which tells us about all the activities coming up. I really enjoy the activities and going out.

The activity lady is getting a trip to town organised for us. My room is good and I can arrange bits as I like.

I don't really like that we mix with the residents who have dementia. If the care was separated I think they would get better care and it would be better for us to.

I also wish it was easier to open the windows when you want. Some don't open and some only open a little bit.
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Anonymous User - Collected By Engagement Team

March 28, 2024

5 out of 5 stars

Every department helps the other
I've been here three years. I suffered from blackouts when I first arrived but but I've progressed.

We always get things done together. We have an activities lady who is fabulous.

From the day she came in there has been so many choices of activities. One activity caused so much laughter I think it could be heard for miles! We try to do as much as possible together.

In the garden we are going to decide what we want in the new raised beds. We are quite proud of our garden.

The food we get
... is fine. I have never been a big eater but I enjoy what I eat.

I always tell the staff when I like the food. I say to them, "you can give us that again!" We have great fun on music day.

We call the man who visits, "Mr Music". We do have serious times too.

There are people here who are ill and we always take that into account. We try to help them and it's good to give something back.

I love my room and I try to keep it tidy. The girls are fabulous.

You should see my room after they've finished! We have rabbits in and we love that, especially when they wake up and realise us humans are around! We even had a pony visit us and the pony went up in the lift! Every department helps the other and there is always someone around to help. When I had a fall recently the girls were so good and didn't leave my side.