Drayton Surgery

Drayton Surgery

Address: 8 Manor Farm Close, Drayton, Norwich, Norfolk, NR86EE
Part of Drayton Medical Practice

Reviews Summary

3 out of 5 stars

Based on 85 reviews

Review data

5 star reviews

38%

4 star reviews

14%

3 star reviews

8%

2 star reviews

5%

1 star reviews

35%

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Recent reviews

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Anonymous User - Collected By Engagement Team

July 22, 2025

4 out of 5 stars

I have no problem with the care
The medical doctors are fine. The only problem is trying to get an appointment. It's a competition. First past the post! You can't compete all the time. The only improvement is that now, they call you back. I have no problem with the care. Quite often you see a nurse practitioner when really you want to see a doctor, so there is a barrier there. You do wonder whether they have the same knowledge. I don't think the older parking spaces are wide enough. But overall I can't knock the doctors at all ... .
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Anonymous User - Collected By Engagement Team

July 22, 2025

4 out of 5 stars

We get good service
Okay. Good. We get good service.
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Anonymous User - Collected By Engagement Team

July 22, 2025

4 out of 5 stars

They seem to be nice and quick
I've only just joined. They seem pretty good. They seem to be nice and quick when it comes to dealing with things. There does seem to be an awful lot of cars here though!
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Anonymous User - Collected By Engagement Team

July 22, 2025

5 out of 5 stars

We've got some good doctors down here
Very good. We've got some good doctors down here. I phone in for an appointment and can always get one when I need one. The surgery is fine.
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Anonymous User - Collected By Engagement Team

July 22, 2025

5 out of 5 stars

It's a really good surgery
No problems, to be fair. The only thing is when you have to phone at 8am on the dot. The receptionists are nice and polite. They are very sensitive. One of the nurse practitioners here is brilliant with my son. It's a really good surgery. They've always been brilliant here.
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Anonymous User - Collected By Engagement Team

July 22, 2025

5 out of 5 stars

Really efficient, friendly and nice
It's fabulous. Really good, every time I've been here. Really efficient, friendly and nice. I can always get an appointment, straight away.
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Anonymous User - Collected By Engagement Team

July 22, 2025

3 out of 5 stars

I appreciated it
I requested a letter from the surgery for insurance purposes and I had to chase that because there was a backlog. Eventually they made time to do it, which I appreciated.
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Anonymous User - Collected By Engagement Team

July 22, 2025

4 out of 5 stars

Everyone is friendly
It's very good. Everyone is friendly and quite efficient. I don't have problems getting appointments. Calling at 8am is a bit of a pain but the system calls you back now so it's okay. The parking now is absolutely brilliant.
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Anonymous User - Collected By Engagement Team

July 22, 2025

4 out of 5 stars

I like that they are flexible
Pretty good. I get appointments when I need them. I use the NHS app which I really like. I like that they are flexible with the three surgeries.
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Anonymous User - Collected By Engagement Team

July 22, 2025

3 out of 5 stars

It's really hard to see a specific doctor
I'd say it's been good, considering the demand. It's really hard to see a specific doctor. I'd like to see the same one so that I don't have to keep on repeating my story. If you phone up in the morning you can generally get an appointment, although you can't choose which surgery.