St Faiths Surgery

St Faiths Surgery

Address: 20 Norwich Road, Horsham St Faiths, Norwich, Norfolk, NR103LB
Part of Drayton Medical Practice

Reviews Summary

4 out of 5 stars

Based on 27 reviews

Review data

5 star reviews

41%

4 star reviews

44%

3 star reviews

15%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User - Collected By Engagement Team

August 12, 2025

4 out of 5 stars

I wish there were more doctors
It's alright, as long as you can see a doctor. I think some of the staff can be a little bit abrupt when you phone up. I like to know who I'm speaking to. I wish there were more doctors. I'd like to see a doctor when I request one. Sometimes it's personal and I want to see a doctor rather than a nurse.
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Anonymous User - Collected By Engagement Team

August 12, 2025

4 out of 5 stars

The doctor was brilliant this morning
Brilliant. I phoned at 8am and was third in the queue. I got an appointment for 9am. The doctor will make a referral. The doctor was brilliant this morning.
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Anonymous User - Collected By Engagement Team

August 12, 2025

3 out of 5 stars

The surgery is very good when you can get an appointment
The surgery is very good when you can get an appointment. The staff are brilliant at what they do, but they will not just book you in at the time. You have to ring up, even if they do have appointments available.
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Anonymous User - Collected By Engagement Team

August 12, 2025

5 out of 5 stars

The care is excellent
I'm alright with it. I'm satisfied. I know what I need to do if I need an emergency appointment. The care is excellent. Very good. I wish it was easier to get an appointment but that isn't really their fault. Today's appointment was fine. In on time, all done.
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Anonymous User - Collected By Engagement Team

August 12, 2025

4 out of 5 stars

They do what they need to do
It's fine, no problem at all. They do what they need to do. It's quieter here. It seems easier to get into here. I have no problem with the care here.
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Anonymous User - Collected By Engagement Team

August 12, 2025

3 out of 5 stars

You can't get an appointment
I picked up medication this morning. The prescription was correct, which is good. But you can't get an appointment. It takes a while to get through. We usually use the app but mostly there are no appointments on that either.
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Anonymous User - Collected By Engagement Team

August 12, 2025

5 out of 5 stars

Absolutely marvellous
They're marvellous in here, absolutely marvellous.
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Anonymous User - Collected By Engagement Team

August 12, 2025

4 out of 5 stars

We never have any problems here
Excellent. Out of the three (surgeries), this is the most convenient to us. The care is absolutely fine. We never have any problems here, it's all good.
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Anonymous User - Collected By Engagement Team

August 12, 2025

4 out of 5 stars

No grumbles
No grumbles. We've been here once a week. We see a nurse, that's okay for us; she's lovely. We normally ring up and manage to get an appointment when we need.
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Anonymous User - Collected By Engagement Team

August 12, 2025

5 out of 5 stars

I've always found it pretty good to be honest
I've always found it pretty good to be honest. I have regular blood tests here. Sometimes it would be nice to see a doctor but I'm quite happy here.
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