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The surgery is lovely. All the people and staff are lovely. It's just frustrating when you can't get an appointment face to face. The level of care is brilliant in appointments but there should be more appointments available.

I pick my medication up here. I'm happy with the surgery. I'm happy with the service I'm receiving. It can be difficult to see a doctor but over all I'm happy. I'm grateful for the care that we receive.

They've been really good. The triage system works really well for me and I usually get seen on the day, either in person or on the phone depending on the issue. I've found them to be a good practice.

Overall they are helpful. The people are nice and they do their jobs well. Recently, getting to the other surgery has been a problem, but it's okay when I can get an appointment here. The online triage form is clumsy. For me, it's a good idea however filling the form in is a pain. I object to having someone with no medical training telling me if I can or can't see a doctor. I should be the one who decides on whether I should see a doctor or not.

The difference from my last surgery is enormous. Their manner, they're there for you. Each time I've come here I've had a good outcome.

They are generally very good, but not so good today. I've come in because I thought the pharmacist wanted to see me in person but it's actually a phone appointment. They are very accommodating and helpful. Very patient. The nurses are wonderful. If you have questions they are very happy to answer.

I was discharged from hospital with no care plan and a six-inch surgical wound. I couldn't walk to begin with but when I could, I saw a nurse practitioner who cleaned me up. They were brilliant and told me to see her twice a week to change the dressings. I had to keep going for about 12 weeks as part of the wound didn't heal very quickly.

We've had a few difficulties contacting the surgery. The only way I got to get my son to see a doctor was because the allergy nurse called them.

It's not their fault, I think they've been unable to recruit more doctors. So I think this has resulted in fewer doctors and nurses being burdened with more patients.

I don't blame them but I do find it annoying and frustrating.