Docking Surgery

Docking Surgery

Address: High Street, Docking, Kings Lynn, Norfolk, PE318NH
Part of Great Massingham and Docking Surgeries

Reviews Summary

5 out of 5 stars

Based on 13 reviews

Review data

5 star reviews

85%

4 star reviews

15%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

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Recent reviews

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Anonymous User

5 out of 5 stars

All okay
I came for a routine visit and it was okay.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    Thank you for your feedback.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

I have felt supported by the surgery
I have had various issues and it has all worked. It is easy to make an appointment either in person or on the phone. I have felt supported by the surgery.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    That is lovely to hear, thank you.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Staff are professional and friendly
I have never had any issues. Every member of staff is professional and friendly. They always have a smile on their faces. They have always made sure I could get an appointment when needed. Very good surgery indeed.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    That is so lovely to hear. Thank you for your comments.

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

The dispensary is very efficient
I am usually given an appointment when I want one and I am reasonably happy with the surgery.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    I'm glad you are happy with the service.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Treated with efficiency, courtesy & kindness
Usually I am treated with efficiency, courtesy and kindness. There was only one exception when during COVID lockdown I came to the surgery for a sample bottle which I was given but refused access to surgery toilets.

This meant I had to drive home and come back again. 10 miles.

The dispensary service is excellent.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    During the pandemic, we had to make many changes and unfortunately for a while we only allowed access to the building for staff and for appointments. Everything is fairly back to normal now. Thank you for you very nice comments.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Feel lucky here
This is a small practice, everyone is good and reception are very friendly. All the professionals that work here are good. It's the same at Massingham. If you need an appointment you can usually get one the next day. I moved from Derbyshire and it's much better here than my previous surgery.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    That's so lovely to hear, thank you.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

I think it's all good
No problems, I think it is all good. The system works well for my nurse appointments. I could be biased as I used to work here
  • Great Massingham And Docking Surgeries (Docking Surgery)

    Thank you for your comments, glad to hear them.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Top Dog!
The appointment system is top dog and it's all good.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    Thank you for your lovely comment.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Superb
The consideration of staff is good, they are very helpful. I have been here for years. I had a fall and they rang to see how I was. Excellent service. I came in on Friday and I had a routine appointment on Tuesday. The system works well for me.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    I'm glad to hear that you are happy with the service. Thank you.

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

All good
The surgery is all good. The phone appointment system is okay.
  • Great Massingham And Docking Surgeries (Docking Surgery)

    Thank you for your comments. We are currently addressing the phone system.

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