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Snettisham Surgery
Reviews Summary
4 out of 5 stars
Based on 33 reviews
Review data
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5 star reviews
- 61%
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4 star reviews
- 18%
-
3 star reviews
- 12%
-
2 star reviews
- 6%
-
1 star reviews
- 3%
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Recent reviews
I have had lots of things wrong with me and they have always been very supportive. I feel happy coming here and overall I am extremely happy with the service. Today I called at 8.30am and the system told me to try later as there were already too many people in the queue so I called back just after 9am. I did have to wait for a long time in a queue but when I got through I did get an appointment. I don't like to use the call back button in case it doesn't work and they don't call me back.
The doctor referred me last week to see the physio and I have just had an appointment with the physio today. The physio was very helpful with a constructive diagnosis. It was a very reassuring experience.
It's lovely, marvellous. They explain everything to you, the staff are so good and helpful.
I come to the surgery and make my appointments and it's very easy and straightforward.
My appointment was good, there was no waiting and it all went well. It is usually pretty good.
I did have a problem once, but I spoke to them and they resolved it quickly.
I thought they were very thorough today. It is better than it was. I used the app to get request an appointment, they called me back and I got an appointment within a few hours.
I saw the physio today and they were very thorough, I thought it went well and I it was as I hoped and expected it to be.
It was a very good experience today. I saw the physio who was a charming and most delightful man and very helpful. I am looking forward to seeing him again.
The surgery is good.
I have been coming to the surgery for a year and so far the treatment has been fantastic. I used the online request form to make an appointment and so far it has all been good. I have had no problems and I can't fault it.
I came in today to make an enquiry and they have responded well. I have been told they will speak to a doctor and they will get in touch.
I would say though that unless you insist on seeing a GP sometimes you might not get what you want. I have had poor experiences in the past with not the best outcomes. However I have recently had more favourable experiences with much better outcomes and I feel the right investigations are now being carried out.
What I like the most is that they are so responsive. I know if I get a problem I will get a quick response. Sometimes I have a problem and if it is treated quickly I know it will be okay. I know what it is so I get in touch and if it can be sorted quickly it's good. They respond well.
Excellent, they look after me so well.
Reviews Summary
4 out of 5 stars
Based on 33 reviews
Review data
-
5 star reviews
- 61%
-
4 star reviews
- 18%
-
3 star reviews
- 12%
-
2 star reviews
- 6%
-
1 star reviews
- 3%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.