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I think it's okay, it all seems good to me. I can get an appointment if I need it but I don't need to come very often. Staff are friendly, no complaints

The surgery is good once you get in. When it comes to booking an appointment if you're in the surgery they say to go and phone to book and then you could be 20 in the queue.

It's easy to make appointments, I do it in person. You know when your appointment is and they run on time. I do prefer to go to the Heacham site because it's closer for me. I would sometimes like to see the doctor more.

Very good! They do everything you ask, you get everything you need here.

I get everything I need. My experience making appointments varies, today was good. I would prefer Heacham site because we don't drive so we have to catch the bus to get here.

Very good. They're organised. I was phoned to be asked for a follow up blood test. It all works very well.

It's very good and I never have a problem. It's easy to get an appointment. Today I was in and out. Very good.

The staff are all very good and they try to help but it is difficult to get the information you need from the doctors. I know they try but the doctors don't seem able to help as much as I would like.

I think it's fine, they are usually on time and good. Messaging around location of the appointment can be a bit hit and miss.

The text message gives the location of the appointment but on the phone it can be different. I had one experience when the person told me on the phone it was at one surgery and when I turned up I was told it was at the other location.

This meant I nearly missed my appointment and so I now I check. It would be better for me if there were more appointments available at ... the Snettisham surgery.

I just came for a blood test today and it was nice and quick. I don't come very often but it all seems fine. Nothing to be improved.