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Olive House Care Home
Reviews Summary
4 out of 5 stars
Based on 12 reviews
Review data
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5 star reviews
- 50%
-
4 star reviews
- 42%
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3 star reviews
- 8%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

We have activities every day, and we have an area where we can bed down. I'm happy with the activities and the staff and food. I like the juices they do.

Olive House has been very nice. There's a lot of people who aren't well but they look after us. The staff do the extra little things to help, the staff are nice.

Everybody's friendly and it's quite nice living here. If I have any worries or complaints I tell the senior and things get done.
I find it quite a happy place. The manageress is always on call to be able to speak to her.
You're never told you can't do things and you can always have visitors. I can't see any worries or complaints, nothing could be altered or done to improve.

The manager looks after us very well. Been here a couple of years and if you got any problems, you only got to see Julie and problem solved. No complaints at all - the food is good, the staff are good. Nothing to fault it. I don't have any suggestions because if it's not broke, don't fix it.

I thoroughly enjoy chatting with the others.

I'm happy living here.

The staff are very nice with special mentions for Kim and Louise! They're extremely helpful and friendly to my mum. She's still settling in but she's happy.
Hayley and Julie have responded immediately to any queries or issues. They do their best with activities and check whether mum does want to leave her room and join in.
She's safe, the staff are fantastic and they've all got the patience of saints.

I don't like the place. The buzzer noises are annoying, especially at night. The food is good and I'm a vegetarian. Josh is good and I have some friends.

... to be but I have told them. It is too repetitive and we don't have so much choice as we used to have, especially in the evenings.
I have spoken to the manager. Sometimes I can go into Norwich with my friend.
A carer comes too and my friend and I share the taxi fare. We love going to Marks and Spencer's.

It's not as good as it was, there are lots of new staff to get used to, but there are some new nice staff. I enjoy the activities and the entertainers.
We have entertainers every week. I can get out with my friend and we enjoy shopping.
They did promise other trips but they never happened. A trip to somewhere like the Cathedral would be nice.
Reviews Summary
4 out of 5 stars
Based on 12 reviews
Review data
-
5 star reviews
- 50%
-
4 star reviews
- 42%
-
3 star reviews
- 8%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.