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Heathgate Surgery

Heathgate Surgery

Address: Heathgate Surgery, The Street Poringland, Norwich, Norfolk, NR147JT

Reviews Summary

3 out of 5 stars

Based on 1 reviews

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Anonymous User

August 22, 2025

3 out of 5 stars

There is something seriously wrong here
I’m June 2024, I was diagnosed with Ovarian Cancer stage 3.
Three lady doctors missed the correct diagnoses which were:
1). Lymes disease
2). UTI
3). Hip problems
Over at leat a 12 month period.
When my tummy was swollen the Lead GP found the problem and put me on the Cancer pathway.
The Gynae Oncology Surgery was the person who held me up physically and emotionally, with his team otherwise I would be dead now. The chemotherapy was ridiculous, I had an oncologist who was based at Portsm ... outh Hospital and wanted to give me a diagnoses over the phone - the chemo way delayed by 3 weeks because apparently they didn’t have any in the hospital, shocking stuff. The senior matron apologised when I complained while being left in a corridor for 18 hours while my lungs where filled with fluid. The hospital/oncology mess was not due to clinical staff error, but managerial error!!! The original diagnosis was GP error x 3. I finally got an Oncologist who is excellent and all the nursing staff were/are brilliant. Due to all these errors I ended up with a stoma, lost a number of organs, lost 25% of my lung capacity. I had to have my mum put in a home where she died due to catching a chest infection. Only the other day I contacted my GP surgery because I had pain in my bladder, because I had no phone line, they were unable to see me and told me to go to the Walk-in centre as you can imagine at thd time I was horrified, I explained this to the surgery in writing and they asked me to discuss the situation in four weeks time? I contacted them saying that there was little point.
Had an ear problem today, didn’t bother with the he surgery as it is Friday, went to my walk-in centre instead and was seen and treated, issues a prescription in 40 minutes! Please explain too me how a City walk-in centre with less staff can physically see a patient at a drop of a hat! And yet it is 4-6 weeks for routine GP surgery? There is something seriously wrong here?