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I went to the GP three times over 12 months and they diagnosed me with something different every time, all wildly different things. It wasn't until my stomach blew up that they finally gave me a blood test and found I had stage 3 ovarian cancer. Looking back now, I'd gone in before all this thinking I had long Covid but I was probably feeling unwell from the start of the cancer. The last GP I saw who said my pain was a hip problem and referred me to physio was incredibly condescending.
I spoke ... to one of the doctors to express my unhappiness and they told me I'd have to make another appointment in five week's time to discuss it as a complaint. I spoke to the practice manager, who was dismissive and rude, and they were supposed to send a complaint form out which I never received. I asked at reception about this and they were also quite snappy - they are obstructive in general when I'm trying to get help or appointments. I recently asked for a UTI test which they wouldn't do and told me to go to the Walk-In Centre, even though it is something they can do there. I particularly have to be careful of sepsis after having so much chemo.
Given the situation of me having advanced cancer which was missed by their clinicians, they could treat me with more kindness. They haven't accepted any responsibility or apologised. It's too late for me now but I'm complaining as I don't want this to happen to anybody else. What if it was a younger woman whose symptoms were missed, then she has surgery that means she can't have children?
They didn't check up on me after I had major surgery and multiple rounds of chemo. I've got a pain in my shoulder now which they're dismissing as a physio matter - it could be something a lot more serious seeing as my cancer has spread before. I just don't feel like they care about me.

They're generally very good, friendly and efficient. I'll give them four stars as there's always room for improvement.

Absolutely brilliant, first class. From reception all the way through to all the staff we feel cared for, both me and my husband. Always good and you can get an appointment when you need one.

It's really good, everyone who works there is helpful and polite. They don't mind answering questions and the doctors are always lovely. When it comes to flu and Covid jabs, it's always been easy and you have a choice of days.
I suppose it could be easier to get an appointment when you need one. Sometimes it's 2-3 weeks or you're told to try again for a same day one. It's not too bad to wait that long if it's a follow-up or routine thing. There are times when it's not an actual emergency that r ... equires A&E but you'd like to be sooner than a few weeks.

It's extremely good here. The wonderful nurses have loads of patience. They're informed, experienced and very kind. I've had lovely experiences with the GPs here too.

I think it's great. Every doctor I've seen has been really attentive and professional but friendly. I like that they can inject my steroids here, to not have to go somewhere else is marvellous. The doctor acted on my previous feedback about how long it lasted and made sure it held for longer this time.
I like having the choice of a telephone call or face-to-face appointment, and I like being able to book online. However I would like to be able to book appointments for sooner as waiting for a mo ... nth when you're in a lot of pain is a bit much. The doctor said if I called and explained I was bed-bound then it could be quicker, so maybe I need to put more information on the form about my level of pain.
A bigger car park would be good!

No problems whatsoever. I'm a new patient and this is my first visit but my husband always comes here, he's never had any problems getting appointments.
The registration process was very easy. I filled a form in on the NHS website and got a text a few hours later to say this was my practice. They've given me a blood test already because of the medications I'm on and I'm back in next week to discuss it.

They are always punctual and on time. I never wait to make an appointment, when you phone they answer within 5 minutes and you get an appointment. I get appointments as I need them. It's all very good.

Those receptionists on the desk are marvellous, issues are always sorted quickly.
The doctors are great, absolutely lovely. I've been here since 2012 and have a good rapport with Dr. Wallace.
The pharmacy do a marvellous job too.
I know they're all under pressure but this is a flagship of a doctors.

I think a great deal of them! I've been here 40 years and I use it a lot, they're consistently good. When people make derogatory comments about the NHS it's often without experience of it. I can only judge it on the care me and my family have had and we can't fault it.
The dispensary is fabulous, they go out of their way to help. I place an order online and it's usually ready to collect in two days.
There's a continued interest from the clinicians here without prompting. Most of my care is at ... the hospital but they keep in touch with me about it. Two of the GPs were responsible for catching a diagnosis and following-up on it which means a lot to me.