Main Hospital

Main Hospital

Address: Great Yarmouth, Norfolk, NR316LA
The James Paget University Hospital (JPUH) is a university hospital providing care to residents across Great Yarmouth Lowestoft and Waveney as well as to the many visitors who come to this part of East Anglia. The main site in Gorleston is supported by the Newberry Clinic and other outreach clinics in the local area.

Reviews Summary

4 out of 5 stars

Based on 210 reviews

Review data

5 star reviews

53%

4 star reviews

31%

3 star reviews

4%

2 star reviews

4%

1 star reviews

7%

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Recent reviews

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Anonymous User - Collected By Engagement Team

September 30, 2025

2 out of 5 stars

3 years undiagnosed
I've been back and forth to dermatology for three years and they can't tell me what's happening with my skin. They've done loads of tests and they come back inconclusive. I've been given lots of different creams and tablets but nothing makes it better. I've seen my GP today and been told I've got to ring them again and I know it will be 3,4, or 5 months before I can be seen. And what for? My skin's getting worse to the point where I don't like going out as I feel like a leper. My GP thinks it's ... probably psoriasis so why aren't the hospital able to diagnose that with all the tests they've done?
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Anonymous User - Collected By Engagement Team

September 18, 2025

1 out of 5 stars

I was left for 3 days without food
The main issue is the lack of gluten free food. I was left for 3 days without food. I was told that the kitchen was shut but they were serving patients around me. I had to get a friend to bring me food.
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Anonymous User - Collected By Engagement Team

September 16, 2025

5 out of 5 stars

No problems
Everything has been fine, they have been very helpful, I've got no problems. I've never had to wait to long for appointments.
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Anonymous User - Collected By Engagement Team

September 16, 2025

5 out of 5 stars

Really good
Lovely experience, the staff were helpful and kind. I was seen to on time, really good. No complaints at all.
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Anonymous User - Collected By Engagement Team

September 16, 2025

5 out of 5 stars

Lovely experience
The nurse and receptionist were both lovely. It was easy to get here as I've been already
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Anonymous User - Collected By Engagement Team

September 16, 2025

5 out of 5 stars

It was all very good
It was all very good, they explained everything to me well and it was all on time.
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Anonymous User - Collected By Engagement Team

August 5, 2025

4 out of 5 stars

Signage from clinic to X ray is not good
I was dropped off at the main entrance and I walked round. All fine in the appointment but signage from the clinic to the X ray department is not good. The clinic sends you to X ray but there is no signage on the building that you are sent to that indicates it is where you have an X ray. We saw some other people having a problem with this too.
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Anonymous User - Collected By Engagement Team

July 31, 2025

4 out of 5 stars

A long walk from car park but signage is good
It's a long walk from the car park but it was fairly easy to find because we have been before and we know where it is. I think the signage from the car park is quite good.
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Anonymous User - Collected By Engagement Team

July 31, 2025

5 out of 5 stars

Lovely staff, but a long walk
Lovely staff but it is a long walk from the car park but the map that came with the appointment was very helpful. I knew what I was coming for and the appointment was good.
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Anonymous User - Collected By Engagement Team

July 31, 2025

4 out of 5 stars

Blue badge spaces poorly labelled
The appointment was quick and the signage to the building was clear. I have a blue badge and I found the labelling of the spaces poor. Outside the department the drop off sign on the ground runs over the blue badge spaces which makes it unclear. It's also a bit irritating that you need to get the blue badge validated at the main reception. Could this not be done here?