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I called at 8:30 and had an appointment at 10:20, and I was seen at the hospital later that day. The service is good, they are the best.

All the staff are very good from the people on the phones to the clinical staff.
I normally use the email form and get an appointment on the same or next day or a doctor will phone me back. One time I missed the call but they did call back which I thought was good.
If it is not an urgent issue you may need to wait for an appointment but that is not a problem.
The nurse practitioners are really good. I feel listened to and understood. Occasionally there may be a bit of a communication issue be ... tween the doctor and the reception team but it is soon sorted out.
Everyone and everything is really good.

My doctor is amazing, Doctor Bendi. In general, there's a lot of tablets being wasted in the NHS. Why do they give people paracetamol?

I think that the GPs are good, I can get an appointment and the treatment is good. The staff are all very good, I have no complaints.

They never prescribe me anything. Two doctors have said they can't help me. I've been told by other people that they are utterly useless. I have a bad knee. They haven't even mentioned painkillers. They promised me physiotherapy but I haven't received it.

They're useless, they're terrible. They don't want to actually help you. They don't want to help and prescribe.

I have to have regular check ups at the surgery, once a month. I have no problem booking these or any appointments, in fact I phoned this morning and got an appointment for this afternoon. I feel well looked after here and have no problems.

Considering what's going on in the NHS at the moment I have found the surgery to be an exception. Front line staff are sympathetic and helpful, doctors and nurses are living up to their vows.

Unfortunately it all falls apart once you get referred outside the surgery. I waited 18 months for a CT scan by the time I was offered the appointment I'd gone private and solved my issues.

I think they are very good. They are good to us and usually fit us in with appointments the same day.

I tried to get a non-urgent appointment as I have a wound on my foot that is not healing and I am a type 2 diabetic. I telephoned for advice and told that they were too busy to see me and that a doctor would call.

The doctor didn't and when this was followed up, I was told, again, that they were too busy and I should go to the hospital or a walk -in-centre. So, if this is the kind of surgery you want looking after you.

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