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Hellesdon
Reviews Summary
4 out of 5 stars
Based on 19 reviews
Review data
-
5 star reviews
- 32%
-
4 star reviews
- 37%
-
3 star reviews
- 16%
-
2 star reviews
- 11%
-
1 star reviews
- 5%
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Recent reviews

Absolutely first class had my COVID booster today lovely man and very concerned about my asthma and pointed me in the direction of calling my doctor for a review didn't even feel the injection due to talking and keeping me at ease.. six stars

It is easy to pick my prescriptions up from here I have never had any problem

The staff are all lovely, I have no problem with them at all. The problem is with the lack of pharmacists so then they close.
I have been three times and they were shut. I came at 12.
31 and they had shut at 12.30 but I didn't know that.
Then I came at 5.45 and the sign said they shut at 6.
15 but they were closed.
It is the odd hours they shut that you never know if they're going to be open and I needed these medicines last night as had been to the Dr

They are on our doorstep, we use it all the time. I phone the Drs and they send it here and it is easy.
I tried online once and they came flattened so went straight back here. I have been using them for 20 years now, they had an awful time over covid and it is not their fault.
I have a very positive experience, I would hate them to go. The staff are so lovely, a really nice team.

For convenience they're a 5, for service a 2, that is because of the opening times. The staff are very very good, they do the best under the circumstances. They need a bigger shop, it is small for the area.

They have had a bit of difficulties in the last week or two - it was closed once when I came because they had no pharmacist, but apart from the there are no problems here. Everyone is quite helpful.
There are two lovely ladies who work here. But they have to have a pharmacist to be able to open.
The pharmacist they have has been here for quite a while!

I have been with them quite some time, they are helpful and good. I prefer them to my local pharmacy as they are nearer to my Dr.
They need a bit of help with the system at the moment because you have to wait a week or longer. I am diabetic and have been here 10 years and they have computer troubles so it has slowed everything down.
It used to be next day and now you have to wait a week

I put my ticket in and then I get my medicine two weeks later. The staff are always friendly. I hand it in and then come back and get, I am very happy with the service

The staff at this pharmacy are excellent. It can take a while to get repeats, they say it should be 48 hours but it can take over a week.

The pharmacist that works here is excellent, helpful and very good. I think he is better then the doctor. I am sorry to see it change hands. All the staff are very good. They are not doing the next round of Covid jabs which is a shame.
Reviews Summary
4 out of 5 stars
Based on 19 reviews
Review data
-
5 star reviews
- 32%
-
4 star reviews
- 37%
-
3 star reviews
- 16%
-
2 star reviews
- 11%
-
1 star reviews
- 5%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.