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Newton Flotman Surgery
Reviews Summary
4 out of 5 stars
Based on 40 reviews
Review data
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5 star reviews
- 58%
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4 star reviews
- 30%
-
3 star reviews
- 10%
-
2 star reviews
- 3%
-
1 star reviews
- 0%
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Recent reviews
I just pick up my prescriptions here and they're super-duper! I asked to for them to be moved here as they're absolute garbage at Long Stratton. They're so slow there to sort through all the bins and check everything. Here they're quicker and more efficient so there's no queues.
I like getting my prescriptions here as it's much calmer than Long Stratton. I live in Newton Flotman but my appointments tend to be in Long Stratton.
You can't get an appointment. A fortnight ago I had to go to the walk-in clinic but there were no doctors there. They did help but it hasn't worked so I'll have to go back as I can't get in here. It's useless, I'm not too happy with it all. There's not enough doctors and it's all down to money. They're very nice and talk to you nicely but if they haven't got any appointments, they haven't got any. I sometimes think they don't care about me any more now I'm 80.
The only bad thing was the length of time I had to wait in the waiting room. It was 30 minutes late and I'm supposed to be at work by now. The service when I got in was great and the appointment was easy to book.
I don't normally come here but is easier to get to on the bus. They were absolutely brilliant today. I was seen on time and they were very friendly and helpful.
It's my first time here and it's great, they're fantastic. Smiley nurse, smiley receptionist. Friendly and brilliant.
... rn about people being on long-term medications. My husband has to chase his annual blood test and I would have thought there'd be closer monitoring of my HRT. I've had one review in five years. It was with the pharmacist who was actually brilliant and I learned more with him than any GP. Even the female GPs don't have the knowledge or expertise. Often they have to seek advice and get back to you which is good that they do get the right answer but they could do with some specialist training or having a specialist you see. They are very good for women's screenings, they do contact you for those.
They are very quick and on the ball, I don't have a problem getting an appointment.
I find the staff are very helpful and are working the best they can.
I know the new system that has been put in has been causing some problem for some people but I tend to just pop in and it's no problem.
I ring up for my regular blood tests and get them no problems.
I always try to get them to see me here as it is closer then the Long Stratton one.
It's excellent. It's handy because I live here so I can walk it. It would be handy if it opened full-time. I have asked to see a GP here but was told it had to be in Long Stratton as that's where my named GP was. But I was here today for a blood test and it was fine. The pharmacist is excellent here, she's very helpful.
I can't fault them, got an appointment straight away and from there referred to the hospital.
I find the staff always helpful.
The only thing that was not great was that I found out results on the NHS app 2 weeks ago but still not heard anything from the doctor.
Reviews Summary
4 out of 5 stars
Based on 40 reviews
Review data
-
5 star reviews
- 58%
-
4 star reviews
- 30%
-
3 star reviews
- 10%
-
2 star reviews
- 3%
-
1 star reviews
- 0%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.