Find your service by name or location

Swan Lane Surgery
Reviews Summary
4 out of 5 stars
Based on 157 reviews
Review data
-
5 star reviews
- 71%
-
4 star reviews
- 12%
-
3 star reviews
- 5%
-
2 star reviews
- 6%
-
1 star reviews
- 5%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

... an outstanding team. We are so lucky to have them.
Thank you.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Dear Patient, thank you so much for your feedback on the service you received at our practice. Your kind response will be shared with the rest of the team.

... some medication which I have just collected from the pharmacy. They are always very polite and helpful.
I am very happy with the doctors overall, we are very lucky.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for taking the time to provide us with feedback on the service you receive at the practice. We are pleased to hear that the phone call system works for our patients too. All comments are shared with our team.

Appointment call back service really good, although it is hard to get an appointment due to demand, Margaret was very helpful after listening to issues and was able to make an appointment with Carl. Carl was very professional, easy to relay my symptoms to and helpful with the next steps.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for your feedback we have passed this to the team.

The phlebotomist was fantastic- her tone of voice and attention to my small child who could have been scared to watch a blood test was incredible. Smiley, calm, friendly and fun!
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for your kind feedback on the service you received recently from our phlebotomist. Your comments will be shared with our team.

Have recently seen Sam (pharmacist) recently a few times for a drug review, very impressed, kind, thorough, patient and informative, plus added follow up.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for your Feedback. We have noted your comment regarding the difficulty in getting an appointment, and will make sure Sam sees your feedback too.

Dr Addison gave me more than my allotted time to discuss issues and I left feeling well looked after
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for your kind comments on your recent appointment with Dr Addison, we make sure she reads your feedback.

It's excellent every time we come. I rang for my husband and he was seen the same day. Staff are kind and helpful and I can always get appointments. Its the best place to be when you're ill.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for taking the time to provide feedback on the service you receive at our practice. We will share your comments with the rest of our team.

Excellent, they're very helpful. Booking long term appointments can be difficult, it took me 3 attempts to see my GP who had actually requested to see me. Otherwise it's great, it's just getting the initial appointment.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for taking the time to provide us with feedback on our service and our appointments. We will share these with the rest of our team.

Lovely. The doctors are very nice, the staff are nice, It's clean and tidy. Can't make it better than it is.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you so much for your kind comments on our staff and the facility, your feedback is much appreciated.

There needs to be more disabled spaces, there's only 2. Or maybe a disabled loading and unloading bay.
-
-
Long Stratton Medical Partnership (Swan Lane Surgery)
Thank you for your feedback. We will pass your comments about the disabled parking to our management team.
Reviews Summary
4 out of 5 stars
Based on 157 reviews
Review data
-
5 star reviews
- 71%
-
4 star reviews
- 12%
-
3 star reviews
- 5%
-
2 star reviews
- 6%
-
1 star reviews
- 5%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.