Ludham Surgery

Ludham Surgery

Address: Staithe Road, Ludham, Great Yarmouth, Norfolk, NR29 5AB

Reviews Summary

4 out of 5 stars

Based on 34 reviews

Review data

5 star reviews

68%

4 star reviews

21%

3 star reviews

6%

2 star reviews

3%

1 star reviews

3%

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Recent reviews

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Anonymous User - Collected By Engagement Team

May 20, 2025

5 out of 5 stars

There is never a problem seeing a doctor when I need to
It's excellent. They keep a check on us regularly. We get text reminders for appointments. There is never a problem seeing a doctor when I need to. I can use the online form (although I do know a few people who struggle with it). The system works for me.
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Anonymous User - Collected By Engagement Team

May 20, 2025

4 out of 5 stars

It's pretty good
It's pretty good. There is a long waiting list to get to see anyone. The staff are pleasant.
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Anonymous User - Collected By Engagement Team

May 20, 2025

5 out of 5 stars

I've got no complaints so far!
The experience is okay. I haven't needed a doctor in a while, luckily. I've got no complaints so far!
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Anonymous User - Collected By Engagement Team

May 20, 2025

3 out of 5 stars

There is more waiting time than there used to be
It's always been good. I've been coming here since I was born.

The doctors and receptionists are helpful. The care is okay.

Some doctors seem to explain things to me more than others. The worst thing is trying to get an appointment.

I do generally get an appointment at some point. There is more waiting time than there used to be and I find that extremely stressful.

It puts me off phoning.
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Anonymous User - Collected By Engagement Team

May 20, 2025

5 out of 5 stars

They are all so efficient
They are all so efficient. They are under such a strain. It has been very difficult to get an appointment. The care is fine once you get there; wonderful.
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Anonymous User - Collected By Engagement Team

May 20, 2025

5 out of 5 stars

It's very thorough care
It's a good surgery. I have to come twice a week. Today I got an appointment nice and quick. It's very thorough care. I can't think of any improvements other than I find the online form difficult sometimes.
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Anonymous User - Collected By Engagement Team

May 20, 2025

4 out of 5 stars

I've never had any problems with it
I've never had any problems with it. I've been able to get appointments when I need, although not always with the right person.
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Anonymous User - Collected By Engagement Team

May 20, 2025

5 out of 5 stars

They help you out
Fine. Helpful. Really nice. They help you out. You can phone up and it's not too bad getting through.
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Anonymous User - Collected By Engagement Team

May 20, 2025

2 out of 5 stars

It's better now than before, but still not as good
It's not as good as it used to be. One of the doctors left, and so... it's better now than before, but still not as good. That's about all I can say really.
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Anonymous User - Collected By Engagement Team

May 20, 2025

5 out of 5 stars

The manager here is excellent
Excellent! The people are all nice and friendly. I emailed to request a timely blood test and it's no trouble, they fitted me in. The manager here is excellent. I go in there, I'm greeted by my Christian name. They have looked after me a long time.
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