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Main Hospital
The Norfolk and Norwich University Hospital (NNUH) carries out outpatient appointments day procedures and inpatient admissions. Patients are predominantly from Norfolk and north Suffolk although some patients are referred from further afield especially to access specialist services.
Reviews Summary
4 out of 5 stars
Based on 786 reviews
Review data
-
5 star reviews
- 54%
-
4 star reviews
- 22%
-
3 star reviews
- 8%
-
2 star reviews
- 5%
-
1 star reviews
- 11%
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Recent reviews

... cology service has also been excellent. They've all made my quality of life better, I'm proud to call it my local hospital. The only thing is I've had a problem with getting called back by my specialist nurse. I had a specific question and would have been happy with just an email but I had no response.

... was a mental health person came along and he was so unprofessional. He was on his phone and picking his nose while he was talking to me. All he said was to stop taking my sertraline and go home. That was it after 16hrs.
I'd been a month or so before then and it was brilliant. They took me to a room, spoke with me properly and referred me to Wellbeing.

... bleeding so they started pummeling my leg which they said was to stop a blood clot. The discharge letter said no GP follow-up and they gave me no instructions on how to care for myself. I had a six inch wound with some gauze on it.
Then at home I got a lot of bruising on my leg which swelled and went numb. I called the paramedics who spoke to the VTE team and advised me to be seen the next day. I went in, was kept in and operated on as it was a femoral aneurysm. Was the extensive bruising from them pummeling my leg?
Also I was told I couldn't take one of the medications long term due to potential risks. I asked the surgeon about this in my follow-up call and he said he wouldn't make a decision until I'd had a week on a heart monitor - he told me I'd get a letter to pick one up. I called up after three weeks to chase it up and was told it's a 50-week wait for a monitor so I've still not had one. I don't understand why there's such a shortage and such a wait? I've reduced the medication myself as I don't want to damage my liver and kidneys but I don't really know if that was the right thing.

... hey're very uncomfortable.

My GP referred me to oral because I've got a lump on my gum. They said it's from ill-fitting (broken) dentures so they couldn't do anything but they did say they would remove it once I've got new dentures. It was fair enough.

We were sent to AMU by our GP as my husband needed an urgent transfusion. We waited about 11 hours but I could see how busy they were so I'm not complaining. The treatment and after-care was really amazing.

Hospital staff are brilliant. Its the parking, getting a space isn't an issue it's paying for it. I'm on PIP and UC, I struggle to pay for the car anyway but patient services won't pay you back unless you have a receipt but the machines don't give you one even when you ask for one. I'm having multiple appointments a week but I can't afford to go. The doctors and appointments are brilliant, the Community Diagnostic Centre is amazing.

I had surgery on my bladder, I was in longer than I was supposed to be due to reactions. I have since had 3 calls from the surgeon so they're checking on me but I still have issues. They said they want to investigate I was meant to go in June but it got cancelled so I am going later this month. I've got to go to Cromer to see the doctor who did my surgery as I don't want to see a different doctor. When I was in hospital they tried to force me to walk to free up beds but I was in a lot of pain.

I had a radical prostatectomy and the follow-up care has been incredible from the registrar, consultant and my own GP. I have regular phone calls. I was also amazed that they told me it would be eight weeks until my surgery and it happened pretty much bang on the day.

I had a small bleed on my brain. It was a Saturday night and I got through A&E quickly. I had a scan and stayed three nights. The nurses were lovely and asked my son all about my usual behaviour.
Reviews Summary
4 out of 5 stars
Based on 786 reviews
Review data
-
5 star reviews
- 54%
-
4 star reviews
- 22%
-
3 star reviews
- 8%
-
2 star reviews
- 5%
-
1 star reviews
- 11%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.