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Main Hospital

Main Hospital

Address: Norfolk And Norwich University Hospital, Norwich, Norfolk, NR47UY

The Norfolk and Norwich University Hospital (NNUH) carries out outpatient appointments day procedures and inpatient admissions. Patients are predominantly from Norfolk and north Suffolk although some patients are referred from further afield especially to access specialist services.

Reviews Summary

4 out of 5 stars

Based on 828 reviews

Review data

5 star reviews

53%

4 star reviews

22%

3 star reviews

8%

2 star reviews

5%

1 star reviews

11%

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Recent reviews

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Fiona Miles

December 6, 2025

2 out of 5 stars

Disappointed!
I have been under the pain clinic for over 7 years and their ongoing care is terrible! The doctor has just “left me to it” and has done no follow up care! I was booked for an injection in my back in July and even after constant emails I never received any response! If it wasn’t for my doctor I would still be stuck on high levels of opiates as no help was offered to wean off these! No alternative solutions or treatments offered that were affordable to me and I’ve heard nothing in over a y ... ear! This is not the kind of treatment I expect when suffering with chronic pain conditions and have lost all faith in the pain clinic!
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Anonymous User - Collected By Engagement Team

December 4, 2025

5 out of 5 stars

Fantastic doctors and nurses
The doctors and nurses are fantastic, I've had lots of chemo and major surgery.
I did have one experience where I had to go in as an emergency and the bed I was put in wasn't cleaned properly and I ended up in a corridor for 18 hours. The consultant wanted to send me home but I told them if he did, I'd die. I was kept in and had my lungs drained. Then they told me they didn't have my chemo in so I was left without treatment for three weeks.
I complained to PALS and the Matron came straight do ... wn and apologised to me. I'm really grateful to her as she was so nice and I appreciated her coming to speak to me.
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Anonymous User - Collected By Engagement Team

November 26, 2025

4 out of 5 stars

No appointment format choice
The cancer services are very good. The initial appointment was in person but everything else is a telephone call. I know they're busy and need to save time but you don't get the choice to see them.
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Anonymous User - Collected By Engagement Team

November 26, 2025

5 out of 5 stars

Excellent facility
The new CDC is an excellent facility.
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Anonymous User - Collected By Engagement Team

November 26, 2025

4 out of 5 stars

Appointments need chasing
The people are excellent but I have to ring to chase appointments.
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Anonymous User - Collected By Engagement Team

November 26, 2025

5 out of 5 stars

Excellent
Excellent cardio department.
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Anonymous User - Collected By Engagement Team

November 26, 2025

3 out of 5 stars

Nice people, treatment delays
The people are very nice but it's taken seven months just to have an injection. Who knows how long everything else will take?
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Anonymous User - Collected By Engagement Team

November 26, 2025

1 out of 5 stars

Not seen a consultant
We moved here last year and my husband has Parkinson's. We've not yet managed to see a consultant. We were told it would be 30 weeks, then 42, then 60. We've just had an appointment booked for December.
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Anonymous User - Collected By Engagement Team

November 26, 2025

3 out of 5 stars

I feel forgotten
I had my first appointment about my Parkinson's over two years ago and I was told I'd have annual checks. I've just received my second appointment for next month. I feel forgotten about and it's a bit worrying that I don't know what's going on with my condition. I feel anxious.
We chased up the annual appointment but they just said they were behind and we'd have to wait. It seems like there's not enough neurologists.
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Anonymous User - Collected By Engagement Team

November 26, 2025

4 out of 5 stars

Great consultant, reviews not on time
My consultant for my Parkinson's is great, the only thing is the appointment timescales. I was told I'd be seen every six months but when I call I'm told he's over-booked so it works out about every nine months.
Showing 1 to 10 of 828 results