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Main Hospital
The Norfolk and Norwich University Hospital (NNUH) carries out outpatient appointments day procedures and inpatient admissions. Patients are predominantly from Norfolk and north Suffolk although some patients are referred from further afield especially to access specialist services.
Reviews Summary
4 out of 5 stars
Based on 913 reviews
Review data
-
5 star reviews
- 53%
-
4 star reviews
- 22%
-
3 star reviews
- 9%
-
2 star reviews
- 5%
-
1 star reviews
- 11%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
I arrived at the hospital having been referred by my Dr, I arrived at 17:00, having been told over the next 8 hours of waiting that I was next and that the surgeon then got called to surgery the next excuse was he was doing ward rounds, this is disgusting, I have an hours drive home and then will need to be up in 5 hrs time for work, if I leave then I am discharging myself and will need to see my GP again, all this and an extortionate parking fee 🤬
... y of contacting them. I feel that services think that I am disposable now that I'm over 80.
Department: Pharmacy
It was amazingly quick today. My husband's oncology nurse told me to come and pick up after 11am and it was ready. The person was very helpful and told me about the side-effects of the medicine. I'll give them four stars as nobody's perfect.
Department: Pharmacy
They're polite but not overly quick. The waiting room is very small for the size of the hospital, and compared to other hospital pharmacies. I'm also not convinced it works to have one pharmacy serving both inpatients and outpatients.
I actually came a few days ago and was told it would be 45 minutes which you know really means at least an hour. I chose to leave and come back today, and it took about 10 minutes.
Department: Pharmacy
The first couple of times during last year I was told the wait would be about 30-35 minutes, and I've been told the same today. It's understandable given the number of prescriptions they have to deal with. The items have mostly been correct although one time the amount wasn't right but I noticed on the day and they changed it. The staff have been friendly and helpful.
Department: Pharmacy
... k holidays, would have meant I'd not get it until New Year's Eve.
Department: Pharmacy
The prescription hasn't come down yet from the consultant I saw in a clinic this morning but they're going to keep checking their screens and let me know when it comes in. I was here two weeks ago and it was ready in two minutes. I wasn't expecting that, I hardly had time to sit down!
Department: Pharmacy
It was fine, I waited about 30-40 minutes and all the items were correct.
Department: Pharmacy
The first time we were here during last year we waited over an hour and this time seems a bit quicker. You've got to think though they're busy people, they've got to supply the whole hospital. The first time, my prescription hadn't been sent down so I had to go back and sort them out. The staff are good, they're nice people, but it does take a while.
Department: Pharmacy
... h is nicer environment for staff and better processes. The new robot is smaller so we have been able to readjust the space and I think we've done the best we can with the space we have.
Reviews Summary
4 out of 5 stars
Based on 913 reviews
Review data
-
5 star reviews
- 53%
-
4 star reviews
- 22%
-
3 star reviews
- 9%
-
2 star reviews
- 5%
-
1 star reviews
- 11%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.