Main Hospital

Main Hospital

Address: Norfolk And Norwich University Hospital, Norwich, Norfolk, NR47UY

The Norfolk and Norwich University Hospital (NNUH) carries out outpatient appointments day procedures and inpatient admissions. Patients are predominantly from Norfolk and north Suffolk although some patients are referred from further afield especially to access specialist services.

Reviews Summary

4 out of 5 stars

Based on 770 reviews

Review data

5 star reviews

54%

4 star reviews

22%

3 star reviews

8%

2 star reviews

5%

1 star reviews

11%

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Recent reviews

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Dale Thurston

July 13, 2025

1 out of 5 stars

I was suffering from depression and anxiety and having suicidal though
I went to a&e 3 times because l was suffering from anxiety and depression and having suicidal thoughts 111 sent me there because of my safety each time they gave me a quick chat and showed me to the hospital entrance on the last occasion they just asked if I had the money to get home. But where do I go when I need help
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Anonymous User - Collected By Engagement Team

June 18, 2025

5 out of 5 stars

Very good service
I went to A & E and I thought the service was very good. I was dealt with quickly and given an appointment to return the next day for an operation.
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Anonymous User

June 16, 2025

5 out of 5 stars

Splendid
General care has been splendid. Staff are great.
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Anonymous User - Collected By Engagement Team

June 16, 2025

2 out of 5 stars

Long wait and too crowded
Had a long wait in A&E, it was too crowded and understaffed. The ward was very loud.
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Anonymous User - Collected By Engagement Team

June 12, 2025

5 out of 5 stars

Well looked after
I was taken to A&E via an ambulance as they thought I was having a stroke. I was well checked over and well looked after.
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Anonymous User - Collected By Engagement Team

June 12, 2025

4 out of 5 stars

Even the food was good
My wife had to spend 5 days in the Norfolk and Norwich hospital and during that time she was really well looked after. She said that even the food was good and had improved a lot since her last stay.

We are missing the community nurse support though, it is hard to get her to the doctors when she is still in pain but needs her dressings changed.
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Anonymous User - Collected By Engagement Team

June 11, 2025

3 out of 5 stars

Slow but helpful
The hearing department is a bit slow, you're waiting a long time for appointments. But they are all helpful and pleasant.
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Anonymous User - Collected By Engagement Team

June 11, 2025

4 out of 5 stars

Overdue review
I've had an artificial knee for ten years and was due a review to see if it needs replacing but there's a long waiting list and I was four months overdue. They are OK in there though - the doctor was fine and the health staff were brilliant.
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Anonymous User - Collected By Engagement Team

June 3, 2025

3 out of 5 stars

We were told we had cancelled the appointment, which we hadn't
My husband has had several painful episodes of stomach issues. We called up the department and were told we had cancelled the appointment, which we hadn't.

We had that mistake fixed. This happened again with a Barium Swallow appointment.

Again, this was sorted eventually, and we're happy with it now.
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Anonymous User - Collected By Engagement Team

June 2, 2025

3 out of 5 stars

Re-referred as too anxious to attend
I've been on the waiting list for dermatology for seven months and I've been told it's going to be about a year. I couldn't go to a previous appointment because of my anxiety so they threw me out the system to be re-referred.

I do understand that other people need the appointments but I couldn't help not being able to go.