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Main Hospital
The Norfolk and Norwich University Hospital (NNUH) carries out outpatient appointments day procedures and inpatient admissions. Patients are predominantly from Norfolk and north Suffolk although some patients are referred from further afield especially to access specialist services.
Reviews Summary
4 out of 5 stars
Based on 888 reviews
Review data
-
5 star reviews
- 54%
-
4 star reviews
- 22%
-
3 star reviews
- 9%
-
2 star reviews
- 5%
-
1 star reviews
- 11%
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Recent reviews
My 8 year old son had it confirmed in March that he has hearing loss but he can't have hearing aids until after his next appointment which isn't until October. He's really struggling in school.
They were polite, and it was clean and efficient when we were in there.
... CT/MRI corridor and avoid the adult patients.
I visited A and E and the staff I saw were all very good. The ST2 doctor would get 5 stars. However there are too many departments and I think the patients in A and E need better supervising. There were people needing help and nobody to help them, so I would give this only 2 stars.
... n to protect me from infection and after being dumped in a waiting room full of people coughing and snuffling I waited nearly 3 hours for the results of the blood test which I never received, I then had an anxiety/panic attack when I asked would I need to wait much longer and voiced my concerns that I was supposed to stay clear of possible viruses and was told I would be crossed off the list by someone in reception. The whole system seemed chaotic and poorly managed with no consideration for people waiting hours to be seen with no information what was happening
I went to the hospital with sight issues and was admitted as they said it was a stroke. On the ward, it took four days for me to have a scan. All the media campaigns tell you to act fast with a stroke so I don't understand why it took so long.
The first doctor told me it was a tumour and I'd have to go to Addenbrookes but then another one came and said it was a clot.
However the nurses were very good, and I was connected with lots of different support services while I was there.
They're fantastic, they give me good feedback about the person I'm looking after, and they work well with our GP. The care on the ward is spot-on. I'd give them six stars if I could!
I couldn't fault them at all for how they cared for my husband on the renal end-stage unit. Everybody was very kind, all the doctors and nurses. They rang me every couple of weeks when my husband was back home to see if I was OK or needed anything which really goes above and beyond.
The staff in the emergency department are dedicated, hardworking and committed. They're up against it but in a genuine emergency they're great.
They've been very reassuring. Putting the thing on didn't hurt at all!
They're very good, I don't have any complaints. Things take time but I understand that. I could understand all the letters OK.
Reviews Summary
4 out of 5 stars
Based on 888 reviews
Review data
-
5 star reviews
- 54%
-
4 star reviews
- 22%
-
3 star reviews
- 9%
-
2 star reviews
- 5%
-
1 star reviews
- 11%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.