Healthwatch Norfolk

Find your service by name or location

Nnuh Patient Advice And Liaison Service (pals)

Nnuh Patient Advice And Liaison Service (pals)

Address: Norfolk And Norwich University Hospital, Colney Lane, Norwich, Norfolk, NR4 7UY

The PALS service is a confidential service designed to support patients, relatives and carers. They offer advice and support, listen to your concerns, suggestions or queries, provide information about the Trust's services, pass on compliments and mediate on your behalf. 

Reviews Summary

1 out of 5 stars

Based on 1 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

100%

Share your thoughts

If you’ve used this provider or branch, share your thoughts with other service users.

Leave A Review

Recent reviews

Random Avatars

Valerie Wheeler

December 14, 2025

1 out of 5 stars

Not responding
I have had reason to complain about my Oncology follow up appointment, and did so by email to PALS, they ignored it. I complained again 1. About their lack of response and 2. With my original Oncology follow up complaint. Still no response.. disgusting for the department who are meant to put a big arm round the patients