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Hellesdon Hospital
Reviews Summary
2 out of 5 stars
Based on 16 reviews
Review data
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5 star reviews
- 0%
-
4 star reviews
- 13%
-
3 star reviews
- 6%
-
2 star reviews
- 13%
-
1 star reviews
- 69%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
i survived 2 years in that hell hole, everything about it is awful, terrible very lazy staff, when i ask for help they ignore me and when i got bullyed by a worker then rest didnt belive me and just laugh. they only help their favourites. the staff should be sacked and get new ones what do the job. prison is 100% better and fun

Unfortunately my experience at Hellesdon hospital was a very scary one. Know one explained to me why I was there and I honestly thought I was in prison for a crime that I didn't commit. There was a curtain young man who was very crude and made a very rude remark about me.

... ndividual has been begging for support.
Has had her neighbourscommunity supporting her. This comes after we have witnessed numerous times the appalling lack of care or empathy shown from the community "Crisis Team" which is also appalling.
Telling people in crisis to "man up" calling them "lazy" have been witnessed. Its at a point of negligence frankly.
I worked in mental health services for over 20 years and I cannot believe what I have witnessed the last few days.

... well shouts and swears constantly . Walks around naked.
Also steals from other patients. Not ideal when you are trying to get well.
Not a huge amount of encouragement . If you stayed in your room all day every day you'd get left to it.
Kitchen staff absolutely brilliant. Nigel one of the cleaners extremely pleasant too.
Tod is a gem as well as Devan .

My daughter is currently in there, and i want her out asap. The ward she is on is disgusting and the staff so far dont care about anything .when she askes for help shes not getting it . She is not eating or drinking as the place is dirty and she got told shes ungrateful by a staff member !

I've always been well treated and they are very helpful

patient stabbed me in head with vape pen and worker harressed me when i was stuck in my room cos had covid- i almost self harmed cos of that, nothing was done about either cos you dont get believed and they lie and only help certain people. i did enjoy going gym and rambles

... t needs to be shutdown.

... ith the bones still intact.

My daughter spent an unfortunate few days there and the staff were disgusting towards her. The hospital and conditions are dirty.
She left there in a dreadful state. 10x worse than when she went in.
They do not care. Something needs to be done here.
Her mental health has been severely affected by her time there. I am sure she is not alone.
Reviews Summary
2 out of 5 stars
Based on 16 reviews
Review data
-
5 star reviews
- 0%
-
4 star reviews
- 13%
-
3 star reviews
- 6%
-
2 star reviews
- 13%
-
1 star reviews
- 69%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.