Find your service by name or location

I phoned up in a crisis after being told the previous day that a family member had passed away. I spoke to someone and I explained that I had really bad voices in which they were telling me to attempt suicide and hurt myself.

In which she responded “Cole how you usually would” the way I cope is self harm, she said I was unable to get any help as it was “too soon” she said I had to sit with my feelings and stop taking my medication, I told her that I didn’t think it was right what she ... said and she kept referring back to “cope how you usually would” she kept calling me “mate” and said she knows what I feel. This was very unhelpful as I was left with suicidal thoughts and I had a way I would do it, I explained this to her but she was so unhelpful.

Attempted suicide about a month ago and they refused to section me even though I said I would do it again and I tried again and they still refuse to section me or give me any proper help they just took some blood and kept and eye on my heart rate and oxygen they told me I had to stay awake all night I was hallucinating and had violent shakes and changes in mood and when I told the doctors they still refused to listen and then they brought a psychiatrist in and they basically did nothing either t ... hey just kept telling me I was wrong when I know that I’m not.

Good experience Friendly service

I arrived under section and given a drug against my will. I had a really bad reaction to the drug and was left in a zombie state, yet I was still having to have the drug under a treatment order.

I was discharged not knowing where I was going to live. A year later I’m still in a zombie state having had ECT without much success.

I was an inpaitent at the hospital where I stay there for a while I was amazin of the support and friends I made there but I was worried when I got discharge because I knew I wasn't ready to go home.

I was an inpatient at the hospital and when I was allowed to go home I was told that I would get support from the community team. I did not hear anything for a couple of days so then I contacted my GP, the surgery found out that instead of being referred to a community team I had been referred onto the waiting list for the Wellbeing service.

Luckily my GP surgery sorted this out quickly and I was then contacted by the correct team but I was very worried at the time that I had no immediate prof ... essional support.

My son was a patient at the hospital. His care was very disjointed and confusing for him and us.

We asked questions and it became clear that his care and treatment were not being properly documented by all staff and so there was a great deal of confusion around future plans for care and medication. We feel he was discharged too quickly from the hospital without and adequate care plan in place.

There was no support from the community team and without some intense family support I am certain t ... hat my son would no longer be alive. He was discharged with a small amount of medication and because there was no continuity or communication there was a lapse of over a week before he was able to get more medication prescribed.

The lack of support and care from the mental health service and the hospital put an enormous amount of pressure on myself and our family. He is now improving but I fear any relapse with his mental health as I have no confidence in the service following his experience.

I was admitted into the hospital due to my mental health being at crisis point. Initially, I found that the care I received at the hospital was ok.

However, as I got closer to being discharged, I didn't feel as ready as I wanted to be and when I asked questions and what was going to happen I didn't always feel I got a clear answer. When I was discharged, a lot of information that I felt should have been passed on to the community teams wasn't and so I had to fill in gaps so staff understood me ... .

Once they did, the care was then good, and they helped me to make choices and decisions about my care and the future.