Nsft Patient Advice And Liaison Service (pals)

Nsft Patient Advice And Liaison Service (pals)

Address: Nsft Customer Services, County Hall, Norwich, Norfolk, NR1 2DH

The customer service team can:

  • provide information about NHS and other services
  • signpost to specialist services
  • listen to concerns, comments, compliments and suggestions
  • help solve problems that need quick resolution
  • manage complaints

Reviews Summary

1 out of 5 stars

Based on 1 reviews

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Anonymous User

April 13, 2026

1 out of 5 stars

Why don’t this team answer the phone as other PALS teams do?
I needed help communicating with the CMHT who were not returning calls.
Leaving a message gives me no confidence in how or when they’ll help.