Norwich Community Hospital

Norwich Community Hospital

Address: Bowthorpe Road, Norwich, Norfolk, NR23TU

Reviews Summary

5 out of 5 stars

Based on 35 reviews

Review data

5 star reviews

89%

4 star reviews

9%

3 star reviews

0%

2 star reviews

0%

1 star reviews

3%

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Recent reviews

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

They look after me
I go regular for my feet and they look after me.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Treated me well
I've got problems with my toes and they're doing everything they can to help. My appointment was a little bit late but they treated me well.
  • Norfolk Community Health And Care NHS Trust (Norwich Community Hospital)

    Thank you for your feedback. NCH&C Patient Experience Team

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Anonymous User - Collected By Engagement Team

4 out of 5 stars

First time here was wonderful
When we arrived there was a lady sat in the reception who stood up, but we weren't sure who she was. She told us where to go but don't think she really explained it properly.

We tried to follow the directions but there were some confusing signs. I just think that it could have been explained better.

Our experience in paediatrics was wonderful! The receptionist in there was lovely, it's our first time coming here and as a whole it was just wonderful. The appointment was all booked over the ph
... one.

I had to ring ahead to let them know we were running late, and I think that was all handled really well.
  • Norfolk Community Health And Care NHS Trust (Norwich Community Hospital)

    Thank you for your feedback. NCH&C Patient Experience Team

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

No improvements that I can think of
Everyone here is pleasant and very helpful. They explained things properly to me and in a way that I can understand.

The staff are very sympatheticempathetic and I feel they are actually doing something to help me. The communication with the hospital has been excellent.

I think it is great that there is always someone to greet you and see you out.

There are no improvements needed that I can think of, though a cup of tea would be nice!
  • Norfolk Community Health And Care NHS Trust (Norwich Community Hospital)

    Thank you for your positive feedback. NCH&C Patient Experience Team

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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Good and straight forward
It's very easy to park, although the price is a bit much for the short time I was here. My appointment was all as scheduled.

The staff are all nice, friendly, and cheerful. First class service! Communication from my doctors has all been good and straight forward, the appointment was all straight forward too.
  • Norfolk Community Health And Care NHS Trust (Norwich Community Hospital)

    Thank you for your feedback. NCH&C Patient Experience Team

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Anonymous User

5 out of 5 stars

All very good
Had a blood test and all very good
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Anonymous User

5 out of 5 stars

Very Good
The service I received was very good, very informative and the person I saw was very polite and professional.
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Anonymous User

5 out of 5 stars

Excellent Care
Excellent care and service. Very professional and friendly
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Anonymous User

5 out of 5 stars

Totally pleasant experience
Totally pleasant experience, meet and greet excellent. Very happy with service.
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Anonymous User

5 out of 5 stars

Most impressed
Working as a volunteer for Elite care co Cromer, I have brought a lady and her husband to orange department. They come from West Runton.

The reception staff are very helpful, the café and shop staff also friendly and helpful. 1st time I have visited this hospital and I was most impressed with the general attitude of all staff and the cleanliness.
Showing 1 to 10 of 35 results