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Out of necessity I had to use the Norwich Walk in Centre, both late on Saturday 26th of September and again today for a hand injury. I was so grateful to get something done about my injury so late in the evening. The staff were wonderful, the treatment first rate and the whole experience left me applauding the whole concept of a facility that fills the chasm between a GP, who is difficult to get to see and an A&E department. Please fight to ensure such a fantastic facility is maintained.

I have been twice while being extremely unwell and distressed. Both times I was treated with kindness and empathy by everybody including the security guards. The last time I saw a nurse called Jo, a paramedic called Sam and spoke to the security guard Jason. They treated me like a person and really looked after me. It is a gold star service, I hope that it never closes down, we need more of them everywhere.

Whenever I've been there the nurses have been brilliant. They've looked after me and given great advice.

I contacted my GP on a Friday afternoon due to a worsening acute illness. By the evening, I was advised to visit the walk in clinic over the weekend. I was seen at the clinic after 1 hour 30 wait, which was not uncomfortable. All staff I encountered were polite and friendly, and the doctor was very efficient. Due to this service, I have been able to start treatment over the weekend. This is a very valuable service and should be retained. It has recently been saved from closure, but I'm sure it w ... ill be at risk again due to cost cutting in the future.

I find it is clean and well organised. The nurse I saw today was lovely. I took an hour and 50 minutes but was told two hours so with in that time. I feel well looked after.

Saved from closure 2 years ago. Still as vital today DO NOT CLOSE THIS SERVICE PLEASE. They were able to confirm UTI and prescribe antibiotics when my GP expected me to wait 2 weeks for an appointment

I went down on my own. It felt like an ordinary surgery.

The doctor I saw was nice. Really lovely.

She did my pulse, blood pressure etc. I was prescribed some medication.

She put me at my ease. I waited about half an hour which was fine for me.

I wouldn't have minded waiting longer. I was in the right place.

I have only lived in Norfolk for two weeks and I have used the walk in centre twice, it was at the weekend so it wasn't within my new doctor's hours. Both times the service I have had has been brilliant, one of the times they referred me up to the hospital and they had contacted the same day emergency care department who were expecting me and looked at me straight away.

It's a very good service, I am not sure what I would of done without it.

Husband works away,can't get a gp appointment, so this service is important too people like him as he needed antibiotics if this wasn't available he would of had to gone to a and e

Brilliant. The people are nice, they're always friendly and listen to you. I came on Friday after trying to get a GP appointment and they sent me here. I was told to come back if things got worse so I came back again today (Monday).