Healthwatch Norfolk

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Park Lane Norfolk

Park Lane Norfolk

Address: 20 Park Lane, North Walsham, Norfolk, NR280BQ

Reviews Summary

3 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

33%

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Recent reviews

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Anonymous User

January 20, 2022

2 out of 5 stars

Covid precautions
Signs up in pharmacy saying people visiting pharmacy have to wear face coverings. Sign also says staff also have to.

Only one member of staff actually wearing a mask correctly over nose and mouth. Maybe some education can take place about aerosol transmission and the importance of wearing mask over nose and mouth, not under chin and not wandering around without one until you are in front of a customer.

Research has clearly shown how Covid is spread and that it stays in the atmosphere for a l ... ong time.

If pharmacy expects users to wear masks to protect them, it should be reciprocated, especially when vulnerable people have to use the service
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Anonymous User

June 21, 2021

5 out of 5 stars

Needed to collect an urgent prescription
Professional and efficient
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Anonymous User

March 11, 2021

1 out of 5 stars

Poor service
Fail to deliver medication, blame others for their errors. Any PRN medication does not get delivered.