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Norwich Practices Health Centre And Walk-in Centre
Reviews Summary
3 out of 5 stars
Based on 92 reviews
Review data
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5 star reviews
- 45%
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4 star reviews
- 14%
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3 star reviews
- 7%
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2 star reviews
- 8%
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1 star reviews
- 27%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

I find it is clean and well organised. The nurse I saw today was lovely. I took an hour and 50 minutes but was told two hours so with in that time. I feel well looked after.

They were able to confirm UTI and prescribe antibiotics when my GP expected me to wait 2 weeks for an appointment
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
Thank you for your support! The consultation is still open and can be found on the Walk-in Centre and ICB websites. Our thanks again.

I went down on my own. It felt like an ordinary surgery.
The doctor I saw was nice. Really lovely.
She did my pulse, blood pressure etc. I was prescribed some medication.
She put me at my ease. I waited about half an hour which was fine for me.
I wouldn't have minded waiting longer. I was in the right place.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
This is so nice to hear. Thank you for your lovely feedback and we are pleased we were able to help you.

I have only lived in Norfolk for two weeks and I have used the walk in centre twice, it was at the weekend so it wasn't within my new doctor's hours. Both times the service I have had has been brilliant, one of the times they referred me up to the hospital and they had contacted the same day emergency care department who were expecting me and looked at me straight away.
It's a very good service, I am not sure what I would of done without it.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
Thank you so much for your review - this is great to hear!

Husband works away,can't get a gp appointment, so this service is important too people like him as he needed antibiotics if this wasn't available he would of had to gone to a and e
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
This is great to hear, thank you so much and we are glad we could help you.

The booking system is good. The doctors are a bit snobby and they ask questions that are belittling.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
Thank you for taking the time to review us.

It was good, I liked the service very much. I called my GP and they told me to come here. I knew how long it would take so I came after that and they had everything ready.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
This is great to hear, thank you so much for taking the time to leave us your review.

It was fine. I called the GP this morning but they didn't have any spaces. It was a two hour wait but I got everything I needed once I was seen.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
Apologies for the wait to be seen but glad to hear our service met your needs. Thank you for your feedback, it is much appreciated.

It was quite a long wait, nearly 3 hours. The staff were amazing, very polite people.
I tried my GP first and then 111 who advised me to come to the walk in. The kindness of the staff compensates for the wait.
If you know where you were in the queue, like having a number or something, that would be good. It would help you be a bit more patient.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
Thank you for your kind words and our apologies for the long wait to be seen. We really like your suggestion of having a numbered ticket but our triage system of prioritising medical emergencies, along with our allocation of certain conditions to the most suitable clinician, means that sometimes we are unable to see patients in the exact order in which they arrived. We do however update our wait time regularly on our website and patients waiting to be seen are welcome to ask for an update from reception at any time. Our thanks again for taking the time to review us.

They did what they could for me but it was a long wait. I was here for two and a half hours. I had to come out to move my car. The wait was 25 but when I was seen it was 55.
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Norwich Practices Limited (Norwich Practices Health Centre And Walk-in Centre)
We are so sorry for your long wait but delighted to hear the service you received was worth it.
Reviews Summary
3 out of 5 stars
Based on 92 reviews
Review data
-
5 star reviews
- 45%
-
4 star reviews
- 14%
-
3 star reviews
- 7%
-
2 star reviews
- 8%
-
1 star reviews
- 27%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.