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The lady I see for my appointment listened to my concerns, was extremely thorough, didn’t rush me out of the door and was clearly born to do the job she does. Very caring, very easy to talk to and never made me feel like I was wasting time which is something I always worry about even though I don’t go to the drs often.

I can get an appointment. I go on my own. I find it difficult currently to open my medication. I preferred the old style.

It can be hit and miss here, I needed a med review and I got muddled and filled in the wrong form, but the next day they phoned and talked me through it. But I really struggle sometimes to get an appointment.

Annie Glover really took the time and care to listen and ensure I receive the right treatment. She supported me throughout my illness and recovery with kindness. A huge thank you to you, Annie.

They monitor my diabetes and I can get appointments OK. Also medications come through quickly when you order them.

All staff at Oak Street Medical Practice have always been so kind and supportive. I hear a lot of moans about GP Surgeries but that just simply does not apply to Oak Street.

And GP Receptionists can often be the butt of the joke well they haven't had the pleasure of dealing with yours because they are lovely!!

Went to the doctors very scared and upset. Was totally reassured felt at ease and not only helped me with that medical issue called me the next day regarding my peri menapause she was really supportive and explained all my options.

DR Annie Glover has certainly changed my health and wellbeing for the better. Thank you DR Glover you are a credit to this surgery and I cannot thank you enough.

Myself and my son came to see Annie Glover she is amazing she made us both feel very comfortable and eased all anxiety I had. I cannot express what a breath of fresh air she was to someone who suffers with medical anxiety.

I recently switched to this surgery and had my first appointment today. I'd had a look at the reviews online and was a bit worried as there seemed to be a lot of bad ones.

Quite the contrary, called first thing, the receptionist was great, sounded really positivehappy and got me an appointment for later that day. My appointment was very thorough and really informative and didn't seem rushed at all, infact I felt like she listened well and was very professional.

Overall a good experience.

I had a little bit of a personal issue and the Physician Associate was very reassuring and put me at ease immediately