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Old Mill Surgery
Reviews Summary
4 out of 5 stars
Based on 129 reviews
Review data
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5 star reviews
- 66%
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4 star reviews
- 16%
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3 star reviews
- 6%
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2 star reviews
- 5%
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1 star reviews
- 7%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
... and myself well. Thank you!
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Patient, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with the reception team, Ian and the other members of the practice. Best wishes David, Practice Manager
Was seen same day by Ian no 3 week wait as with other surgeries he was brilliant feeling better next day after being ill for 3 months
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Nigel, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with the team. Best wishes David, Practice Manager
After moving from another area in Norwich I have been blown away by this GPs service. From the GPS, to paramedics, nurses and phlybotomists. Have always been seen same day wether for children or myself. Never felt fobbed off, and always feel listened too. 5 stars 🌟
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Patient, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with the team. Best wishes David, Practice Manager
Ian listens, is thoughtful and cared about me as a patient.
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Patient, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with Ian and the team. Best wishes David, Practice Manager
The doctor listened and advised on my symptoms
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Patient, Thank you for taking the time to write a review and your lovely feedback. I hope you're now feeling better. I will make sure it is shared with the team. Best wishes David Practice Manager
I got an appointment the same day and saw a very understanding and thorough paramedic. Highly rated.
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Patient, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with the paramedic and wider team. Best wishes David, Practice Manager
Ian is so kind and accommodating
He is such a asset
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Jennifer, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with Ian and the team. Best wishes David, Practice Manager
Went in to surgery and was offered an appointment there and then! Very impressed.
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Old Mill & Millgates Medical Practice (Old Mill Surgery)
Dear Patient, Thank you for taking the time to write a review and your lovely feedback. I will make sure it is shared with the team. Best wishes David, Practice Manager
I'm not greatly happy, it's very difficult to see a doctor. It was easier in the Second World War! I've got an appointment in three week's time to discuss my medications and a few other things.
I've been in today to see where my new medication is, as they'd told me it would be in the pharmacy a week ago. It's for my blood pressure which is high at the moment but I do have my old medications for now. They've said they'll send it over now.
The nurses are usually quite helpful.
Pretty good, the doctors and nurses are excellent, they look after you well. The hardest thing is getting past the receptionist. Why can't you do advanced bookings? You call on the Wednesday morning and and they're full, they tell you to call again tomorrow, you call again on Thursday and they're full. When do you get an appointment? It's absolutely ridiculous
Reviews Summary
4 out of 5 stars
Based on 129 reviews
Review data
-
5 star reviews
- 66%
-
4 star reviews
- 16%
-
3 star reviews
- 6%
-
2 star reviews
- 5%
-
1 star reviews
- 7%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.