Old Mill Surgery

Old Mill Surgery

Address: Hardley Road, Poringland, Norwich, Norfolk, NR147FA

Reviews Summary

4 out of 5 stars

Based on 127 reviews

Review data

5 star reviews

65%

4 star reviews

16%

3 star reviews

6%

2 star reviews

6%

1 star reviews

7%

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Recent reviews

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Anonymous User

January 21, 2026

5 out of 5 stars

Amazing as always
After moving from another area in Norwich I have been blown away by this GPs service. From the GPS, to paramedics, nurses and phlybotomists. Have always been seen same day wether for children or myself. Never felt fobbed off, and always feel listened too. 5 stars 🌟
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Anonymous User

January 19, 2026

5 out of 5 stars

I saw the paramedic.
Ian listens, is thoughtful and cared about me as a patient.
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Anonymous User

January 6, 2026

5 out of 5 stars

Doctor Ian called as I was still in pain following a fall
The doctor listened and advised on my symptoms
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Jennifer King

December 11, 2025

5 out of 5 stars

Wonderful
Ian is so kind and accommodating
He is such a asset
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Anonymous User

December 11, 2025

5 out of 5 stars

Very positive
I got an appointment the same day and saw a very understanding and thorough paramedic. Highly rated.
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Anonymous User

October 28, 2025

5 out of 5 stars

Excellent service
Went in to surgery and was offered an appointment there and then! Very impressed.
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Anonymous User - Collected By Engagement Team

October 9, 2025

3 out of 5 stars

It's okay
It's okay, the staff and facilities are fine. Getting an appointment on the telephone is difficult.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

Pleasant and helpful
I've collected my medication, some of it's not ready and I've got something I didn't know I was getting! I think the doctor had said about them a while ago and I forgot.
I didn't realise you can get the blood test forms from here until a nurse told me. I'd previously been ringing up the N&N for them.
Overall the service is quite good. The people are pleasant and helpful.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

Pretty good but difficult to get an appointment
Pretty good, the doctors and nurses are excellent, they look after you well. The hardest thing is getting past the receptionist. Why can't you do advanced bookings? You call on the Wednesday morning and and they're full, they tell you to call again tomorrow, you call again on Thursday and they're full. When do you get an appointment? It's absolutely ridiculous
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

Very efficient
Works perfectly well, it's clean, the staff are nice, and the times I've been it's very efficient. Now I come in and help the student nurses.