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Swaffham
Reviews Summary
4 out of 5 stars
Based on 65 reviews
Review data
-
5 star reviews
- 66%
-
4 star reviews
- 18%
-
3 star reviews
- 5%
-
2 star reviews
- 0%
-
1 star reviews
- 11%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

The service I receive is quick, friendly, efficient and professional.
I have had an eye check today and received a letter with the appointment time and date, I had to ring to change the appointment and that was no problem, they just rearranged it for me!
I find it to be very well run.

It can be a bit of a wait for a routine appointment but if you want one the same day it works okay. If there is no doctor available they do offer an appointment with a practice nurse and they can sort me out. The staff are very nice and very pleasant and apart from the wait for routine appointments it's all very good.

It was such a good service I would say 100% good. It was only a few minutes to wait and it all went well.

They have now started asking people if you want them to call you about blood test results, where it used to be you having to chase them.
Think it's a lot for only your designated doctor to be the one to look at test results, think that could be supported somehow to reduce time.
Getting appointments is fine and people do phone when they say they will.
The reception team are great.

I find them to be very attentive, professional and efficient.
Getting appointments is fine. They are all great.

I do not have any problems here, they are looking after me well.
It's a pleasant place to be, you get called in for your appointment on time, they tend to send me a text when they want to see me and I can get an appointment when I need one.
The reception team is as good as gold.
It's all good, they don't leave you wanting.

They seem to listen but sometimes it can feel like I don't always get the whole story across.
Prescriptions are not always ready on time.
The staff are okay.
I can get an appointment but normally have to wait about 4 weeks and it doesn't make a difference which doctor you see.
All in all they are pretty good.

I don't come often, I am only here to pick up my husbands medication, but any experiences either of us have had here have always been good and positive.

They look after you well. I had eye screening today and that went well.
It can sometimes be difficult to get an appointment and there is a bit of a wait but when you look at the amount of new houses that are being build with no new doctors surgeries.
If you phone you often get a same day phone appointment.
The staff are all good, especially the reception team and pharmacy.

I see them a lot and I have no complaints. I can more or less get appointments when I need them. The staff are very good
Reviews Summary
4 out of 5 stars
Based on 65 reviews
Review data
-
5 star reviews
- 66%
-
4 star reviews
- 18%
-
3 star reviews
- 5%
-
2 star reviews
- 0%
-
1 star reviews
- 11%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.