Healthwatch Norfolk

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Norfolk

Norfolk

Provider: Pohwer
Address:
POhWER are a charity that provide information advocacy and advice services across England offering direct and local support via Professionals and Volunteers. Advocacy means enabling your voice to be heard speaking for you when you cant and supporting you when you can.\r\n\r\nAdvocacy is about supporting enabling and empowering you to express your views and concerns and access information and services where needed. The Advocacy services provided by POhWER in Norfolk are:\r\nIndependent Health Complaints Advocacy;\r\nIndependent Mental Health Advocacy;\r\nIndependent Mental Capacity Advocacy and Independent Social Care Advocacy.\r\n\r\nPlease visit POhWERs website (above) to find out more about the services they provide in Norfolk.

Reviews Summary

1 out of 5 stars

Based on 3 reviews

Review data

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Recent reviews

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Anonymous User

October 25, 2022

1 out of 5 stars

Bad serviceno service
Although the website for Norfolk county council clearly states they use POHWER for advocacy when phoning POHWER they state that they provide no advocacy in Norfolk at all. I am at my wit's end. They also could not find anyone in Norfolk that advocates for adults community services adult social care.
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Anonymous User

November 30, 2021

1 out of 5 stars

I can never get hold of my advocate
I now have to start again claiming PIP because she took my forms
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Anonymous User

January 21, 2020

1 out of 5 stars

Let down
It was bad, the advocate communicated poorly. Ignored my questions and seemed to reply using prescripted replies, robotic and no support or compassion. No attempt to discuss anything.