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Aylsham Surgery
Reviews Summary
4 out of 5 stars
Based on 38 reviews
Review data
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5 star reviews
- 42%
-
4 star reviews
- 16%
-
3 star reviews
- 16%
-
2 star reviews
- 5%
-
1 star reviews
- 21%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews

It's pretty good when you call in the morning; they call you back that day with a triage call. The doctor will decide whether you need a face to face appointment.
The only issue is waiting a long time on the phone. They are really good once you're in.
The practice Nurse is brilliant. The aftercare there is really good.

Phone closed at 4pm yet nhs website including own website says open till 6pm

... e been very helpful with this. However, I feel I'm now just being given pills to cope with the pain, rather than the underlying cause being addressed.
While the staff at the surgery are wonderful and the care excellent, I do feel the various different areas that are contributing to my care are not coordinated and that I'm having to chase my own diagnosis and treatment.

I can't doubt it, it's a good surgery. Everybody is so nice.
I get things done that I want done. They listen to you.
The level of care is very good. The communication is okay.
They're very busy so I had to wait a little while but I rang up this morning and got an appointment straight away. The parking is poor though.
It's too crowded with people who go shopping.

I've not found any fault with it at all. My medication order is fine. They are always available. They are pleasant. I've just had a blood test and they were very good.

To be quite honest I don't think it's that good. They've messed me about here. They take so long to do anything. That's how I feel. I know they're busy but it seems a bit lax to get things going.

Everything is fine with it really. Sometimes they run a bit behind. The care that I receive is good. I see doctors and nurses; it depends really. It's terrible to get through on the phone though.

Brilliant. They take more trouble here. They have been absolutely brilliant, these last six months. I have no problem getting an appointment here, never ever a problem. I think it's right at the top, these last six months.

It's absolutely fine. I got an appointment over the phone. I didn't have to wait long. I saw a nurse and that was fine.

Absolutely brilliant. The staff are great. I can always get an appointment when I want one. I generally phone up for an appointment. No complaints. We're very lucky.
Reviews Summary
4 out of 5 stars
Based on 38 reviews
Review data
-
5 star reviews
- 42%
-
4 star reviews
- 16%
-
3 star reviews
- 16%
-
2 star reviews
- 5%
-
1 star reviews
- 21%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.