Aylsham Surgery

Aylsham Surgery

Address: 60 Hungate Street, Aylsham, Norwich, Norfolk, NR116AA
Part of the Reepham and Aylsham Medical Practice

Reviews Summary

3 out of 5 stars

Based on 39 reviews

Review data

5 star reviews

41%

4 star reviews

15%

3 star reviews

15%

2 star reviews

5%

1 star reviews

23%

Share your thoughts

If you’ve used this provider or branch, share your thoughts with other service users.

Recent reviews

Random Avatars

Anonymous User - Collected By Engagement Team

July 2, 2025

4 out of 5 stars

They are really good once you're in
It's pretty good when you call in the morning; they call you back that day with a triage call. The doctor will decide whether you need a face to face appointment.

The only issue is waiting a long time on the phone. They are really good once you're in.

The practice Nurse is brilliant. The aftercare there is really good.
Random Avatars

Anonymous User

May 27, 2025

1 out of 5 stars

Phones closed at 4pm states close at 6pm
Phone closed at 4pm yet nhs website including own website says open till 6pm
Random Avatars

Anonymous User - Collected By Engagement Team

March 28, 2025

4 out of 5 stars

The surgery is very good. You can call between 8am and 10m and be triaged for care that same day, it seems to work very well. The care at the surgery is good but other services and treatment don't seem yo be joined up and I felt I was having to chase my d
I suffered a broken hip around a year ago and spent some time in hospital. I was then referred for physiotherapy sessions and given a six-week course of exercises.

However, they have not been enough to get me back to full functionality and I have been left in constant pain. I was then offered hydrotherapy sessions to help with the pain, but again only four sessions have been arranged and I don't feel this is enough.

I have been prescribed medication to relieve the pain and the GP surgery hav
... e been very helpful with this. However, I feel I'm now just being given pills to cope with the pain, rather than the underlying cause being addressed.

While the staff at the surgery are wonderful and the care excellent, I do feel the various different areas that are contributing to my care are not coordinated and that I'm having to chase my own diagnosis and treatment.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

4 out of 5 stars

The care that I receive is good
Everything is fine with it really. Sometimes they run a bit behind. The care that I receive is good. I see doctors and nurses; it depends really. It's terrible to get through on the phone though.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

5 out of 5 stars

I've not found any fault
I've not found any fault with it at all. My medication order is fine. They are always available. They are pleasant. I've just had a blood test and they were very good.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

2 out of 5 stars

I don't think it's that good
To be quite honest I don't think it's that good. They've messed me about here. They take so long to do anything. That's how I feel. I know they're busy but it seems a bit lax to get things going.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

5 out of 5 stars

I think it's right at the top
Brilliant. They take more trouble here. They have been absolutely brilliant, these last six months. I have no problem getting an appointment here, never ever a problem. I think it's right at the top, these last six months.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

5 out of 5 stars

We're very lucky
Absolutely brilliant. The staff are great. I can always get an appointment when I want one. I generally phone up for an appointment. No complaints. We're very lucky.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

4 out of 5 stars

It's absolutely fine
It's absolutely fine. I got an appointment over the phone. I didn't have to wait long. I saw a nurse and that was fine.
Random Avatars

Anonymous User - Collected By Engagement Team

October 7, 2024

3 out of 5 stars

I can't fault the doctors but sometimes reception are rude
Sometimes it's really good, sometimes really not. It depends on who is working on the desk. I can't fault the doctors but sometimes reception are rude. It's all a bit of a battle to see somebody.
Showing 1 to 10 of 39 results