Beech House Dental Surgery

Beech House Dental Surgery

Address: 56 High Street, Dereham, Norfolk, NR191DR

Reviews Summary

2 out of 5 stars

Based on 10 reviews

Review data

5 star reviews

30%

4 star reviews

0%

3 star reviews

0%

2 star reviews

20%

1 star reviews

50%

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Recent reviews

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Anonymous User - Collected By Engagement Team

June 2, 2025

1 out of 5 stars

Not allowed onto NHS list
I had been an NHS patient there for years but my dentist left. I had no choice but to pay privately which I couldn't afford but I needed things doing. When they opened the NHS list again I wasn't allowed to go on it because I'd been paying privately! Now I've found one in Fakenham so I go there.
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Anonymous User - Collected By Engagement Team

April 26, 2024

1 out of 5 stars

Told me I was registered as NHS but they won't see me
I had previously had NHS treatment there but I went in recently they told me they're no longer doing NHS work, only private. They said they were still doing NHS work and I was registered as an NHS patient but all their dentists are private! I went elsewhere and paid private.
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Anonymous User - Collected By Engagement Team

April 26, 2024

1 out of 5 stars

I need work and I can't afford it
I'm registered there as a NHS patient but I can't see anyone because none of their dentists are NHS. I'm having some pre-booked work done but going forward it will have to be private and I can't afford it.
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Anonymous User

August 1, 2023

1 out of 5 stars

Gangsters
I feel they extort their patients of which the have a monopolised group of…. They do not care, in the physical or mental sense unless it is about money
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Anonymous User

August 15, 2022

1 out of 5 stars

Unable to get a routine appointment
Myself and my family are all registered at this practice. However, we have not had an appointment for well over 3 years. I have a 5 year old and a 3 year old and no either of them have never seen a dentist. I am currently pregnant and unable to secure a routine appointment.
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Anonymous User

March 28, 2022

5 out of 5 stars

Went for a check up
Went for a check up today at beech House dentist I saw a lovely dentist whose name was Amrita and her assistant Laura.

I am very nervous about going but they made me very relaxed about the whole appointment I would definitely rate these 2 as the best Dentists I have seen for a long while for a N H S dentist I rate the whole place as very relaxing if they can make my wife feel at ease they are brilliant
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Anonymous User - Collected By Engagement Team

March 11, 2022

2 out of 5 stars

I can't get an appointment
I can't get an appointment at my dentists. I had an appointment and they cancelled it. I can't get in again since they cancelled the appointment.
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Anonymous User

January 13, 2022

2 out of 5 stars

Appalling service
Never answer the phone without a huge wait which they blame on being very busy - I do not believe they can be that busy all the time, more like a pathetic excuse for them not treating their customers properly. So I tried emailing instead - no reply or even acknowledgement that they had received my enquiry.

That was another total waste of time. They know that people cannot go elsewhere for their NHS dental treatment because other practices are not taking on new patients - they are taking full a
... dvantage of that as an excuse to treat customers so badly.
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Anonymous User

November 24, 2020

5 out of 5 stars

Excellent care
The care began from my first phone call, the staff were caring and reassuring during the call and during my appointment. I can’t give them enough praise.
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Anonymous User

October 26, 2020

5 out of 5 stars

Professional and reliable
Cameron is an excellent dentist who has made me feel confident in his skills and competence through his practise and great communication. He talks me through everything in a way he understands is best for me, he is a real person centred dentist.