Beech House Dental Surgery

Beech House Dental Surgery

Address: 56 High Street, Dereham, Norfolk, NR191DR

Reviews Summary

3 out of 5 stars

Based on 13 reviews

Review data

5 star reviews

38%

4 star reviews

0%

3 star reviews

0%

2 star reviews

15%

1 star reviews

46%

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Recent reviews

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Joanne

December 9, 2025

5 out of 5 stars

Three front teeth filled by professional lovely dentist
Lana filled 3 of my front teeth, one had a hole and all were discoloured. Lana was wonderful and my teeth look so much better, She's a miracle worker . I can smile again. The team are all friendly too.
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Anonymous User - Collected By Engagement Team

November 5, 2025

5 out of 5 stars

Friendly and helpful
I managed to get in after only about 2-3 months on the waiting list. I'd been in a lot of pain and needed quite a lot of work, and they've sorted it for me.
The dentist Nicole is lovely. The receptionists are really nice too. Everyone's been really friendly and helpful.
It's a really smooth system. The dentist emails reception after I've seen her to say when I should next go in and I book an appointment there and then.
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Anonymous User - Collected By Engagement Team

August 6, 2025

1 out of 5 stars

Plate adjustment disputed
A crown broke which damaged my tooth underneath. Beech House said they would remove the tooth and fit a plate. However the dentist was young and probably newly-qualified - they were unable to remove it after over an hour of trying so a plate was made to fit around the broken tooth. They referred me to Watton and the dentist there removed it easily. I went back to Beech House to ask for the plate to be adjusted as it no longer fitted. They said no because it was a new course of treatment and ther ... efore would cost me another £300+. When I said I wanted to complain I was given an incorrect email address for the Practice Manager. Eventually I did communicate with them and they said they would adjust the plate as 'a gesture of goodwill'. I'm grateful but it's been appalling and really shouldn't be seen as a goodwill gesture. It was their inability to remove my tooth that meant I had to have a plate made in the wrong shape. The attempted extraction was painful and left me with a lot of bruising.
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Anonymous User - Collected By Engagement Team

June 2, 2025

1 out of 5 stars

Not allowed onto NHS list
I had been an NHS patient there for years but my dentist left. I had no choice but to pay privately which I couldn't afford but I needed things doing. When they opened the NHS list again I wasn't allowed to go on it because I'd been paying privately! Now I've found one in Fakenham so I go there.
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Anonymous User - Collected By Engagement Team

April 26, 2024

1 out of 5 stars

Told me I was registered as NHS but they won't see me
I had previously had NHS treatment there but I went in recently they told me they're no longer doing NHS work, only private. They said they were still doing NHS work and I was registered as an NHS patient but all their dentists are private! I went elsewhere and paid private.
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Anonymous User - Collected By Engagement Team

April 26, 2024

1 out of 5 stars

I need work and I can't afford it
I'm registered there as a NHS patient but I can't see anyone because none of their dentists are NHS. I'm having some pre-booked work done but going forward it will have to be private and I can't afford it.
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Anonymous User

August 1, 2023

1 out of 5 stars

Gangsters
I feel they extort their patients of which the have a monopolised group of…. They do not care, in the physical or mental sense unless it is about money
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Anonymous User

August 15, 2022

1 out of 5 stars

Unable to get a routine appointment
Myself and my family are all registered at this practice. However, we have not had an appointment for well over 3 years. I have a 5 year old and a 3 year old and no either of them have never seen a dentist. I am currently pregnant and unable to secure a routine appointment.
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Anonymous User

March 28, 2022

5 out of 5 stars

Went for a check up
Went for a check up today at beech House dentist I saw a lovely dentist whose name was Amrita and her assistant Laura.

I am very nervous about going but they made me very relaxed about the whole appointment I would definitely rate these 2 as the best Dentists I have seen for a long while for a N H S dentist I rate the whole place as very relaxing if they can make my wife feel at ease they are brilliant
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Anonymous User - Collected By Engagement Team

March 11, 2022

2 out of 5 stars

I can't get an appointment
I can't get an appointment at my dentists. I had an appointment and they cancelled it. I can't get in again since they cancelled the appointment.
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