Norwich

Norwich

Address: 55 Wessex Street, Norwich, Norfolk, NR22TJ

Reviews Summary

3 out of 5 stars

Based on 97 reviews

Review data

5 star reviews

34%

4 star reviews

12%

3 star reviews

11%

2 star reviews

7%

1 star reviews

35%

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Recent reviews

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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

Always been pretty good
Always been pretty good, it's not that difficult to get an appointments really. A bit of a long wait to see a doctor. Compared to what I hear about other surgeries this one works well and has a good reputation. It could be improved if you could get an appointment faster and see the same doctor.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

Very good
I find everything great, they are very good and responsive.
They listen to me and I get seen quickly. I have no problems.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

Kind and Friendly
I find everyone here kind and friendly, they always listen to me.
It can be a little bit of a wait to see a doctor, this appointment took 3 and a half weeks.
There is long waits on the phone in the morning but the afternoon is not too bad.
It is in a perfect location and always clean and tidy.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

All good
I only came in for a blood test today, I didn't have to wait and the nurse was very good.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

Can't fault them
Every time I come they help and sort out what I need, they don't quibble.
They fit you in as some as they can and I can't fault them.
We are lucky in this country.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

Friendly, accessible, clean
Friendly, they do what they say, sympathetic, accessible. The facilities are nice and clean and sanitary.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

It's all good
I think it's all good. Never have to wait too long to be seen and get an appointment. It's really handy having the pharmacy next door.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

They give a really good service
I think they're really great, kind and responsive. The doctors are great, they give a really good service. It would be good to be able to get an appointment online easier as it can be a bit restrictive as to what days and times you can book, so I have to call up.
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Anonymous User - Collected By Engagement Team

October 9, 2025

5 out of 5 stars

Very lucky to have a surgery as nice as this one
They are all very cooperative and I get appointments in a reasonable time frame. Nursing staff are fantastic, I don't see a doctor very often but they are all great. Very pleased with it and very lucky to have a surgery as nice as this one.
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Anonymous User - Collected By Engagement Team

October 9, 2025

4 out of 5 stars

2 week wait to see a doctor
I would give it 5 stars if I could see my doctor within 2 days. I have had to wait over two week to see my own doctor, I could of seen someone else in this time but it was them that requested to see me.
I find the staff are good and it's clean and tidy.