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Norwich
Reviews Summary
3 out of 5 stars
Based on 98 reviews
Review data
-
5 star reviews
- 35%
-
4 star reviews
- 12%
-
3 star reviews
- 11%
-
2 star reviews
- 7%
-
1 star reviews
- 35%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
It's brilliant. I registered here recently and signing up was really easy. I was asked to go in for an appointment and it was really good. They were not just looking at one thing they looked at all of me and I have now got a referral to rheumatology. The surgery have been very helpful.
I find everyone here kind and friendly, they always listen to me.
It can be a little bit of a wait to see a doctor, this appointment took 3 and a half weeks.
There is long waits on the phone in the morning but the afternoon is not too bad.
It is in a perfect location and always clean and tidy.
I find everything great, they are very good and responsive.
They listen to me and I get seen quickly. I have no problems.
I only came in for a blood test today, I didn't have to wait and the nurse was very good.
Every time I come they help and sort out what I need, they don't quibble.
They fit you in as some as they can and I can't fault them.
We are lucky in this country.
Department: St Stephens Gate
Friendly, they do what they say, sympathetic, accessible. The facilities are nice and clean and sanitary.
Department: St Stephens Gate
I think it's all good. Never have to wait too long to be seen and get an appointment. It's really handy having the pharmacy next door.
Department: St Stephens Gate
I think they're really great, kind and responsive. The doctors are great, they give a really good service. It would be good to be able to get an appointment online easier as it can be a bit restrictive as to what days and times you can book, so I have to call up.
Department: St Stephens Gate
They are all very cooperative and I get appointments in a reasonable time frame. Nursing staff are fantastic, I don't see a doctor very often but they are all great. Very pleased with it and very lucky to have a surgery as nice as this one.
Department: St Stephens Gate
Always been pretty good, it's not that difficult to get an appointments really. A bit of a long wait to see a doctor. Compared to what I hear about other surgeries this one works well and has a good reputation. It could be improved if you could get an appointment faster and see the same doctor.
Reviews Summary
3 out of 5 stars
Based on 98 reviews
Review data
-
5 star reviews
- 35%
-
4 star reviews
- 12%
-
3 star reviews
- 11%
-
2 star reviews
- 7%
-
1 star reviews
- 35%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.