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Lower Staithe Road
Reviews Summary
4 out of 5 stars
Based on 79 reviews
Review data
-
5 star reviews
- 44%
-
4 star reviews
- 25%
-
3 star reviews
- 9%
-
2 star reviews
- 3%
-
1 star reviews
- 19%
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If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
... uch a wonderful doctors surgery and one we would not hesitate to recommend.
They are good, but what disappoints me is trying to get an appointment. I find the new triage system annoying. I don't like it. You can't be sure how you'll feel when the doctor calls you back. In general they are okay, it's just the new appointment system. That is the bugbear. I know I'm not the only one saying the same thing. I'd give the new system zero if I could!
Well, I think they're alright actually. They're not as good as they used to be. They never seem to be quite up to date, especially with my medication. When they are up to date though, it all works well. I especially love the 24 hour machine. You get a code and it's very easy. I suppose they're okay really.
I think it's fine. You don't get to see a doctor that often. I normally see a nurse practitioner and they are all good. The people on reception will do anything for you. I can't fault it really. In this day and age most surgeries are struggling aren't they. But they help you out here. The attitude here is bang on. They can only do what they can do. I wouldn't fault it.
I've just paid a lot of money for a letter from the doctor. A lot of money! So if you want my feedback, you've just heard it!
They are perfect. The staff on reception are all really lovely. The doctors are kind and thorough. Picking up medication could do with some tweaking. I normally use the machine but sometimes I don't get sent the email. Everything is fine though, apart from that.
They have been wonderful. They were brilliant with my husband. I have no complaints whatsoever. I couldn't fault them. I've just been in for myself and they were very good with me. They are excellent.
They are very good. If I phone up I get an appointment. I saw a practice nurse this morning and she was lovely. I've never had any problem here really. Not in my experience anyway.
They are generally good. I have a number of conditions. I feel, especially the dispensary, that they are completely over worked. I think they all do a good job but I think its run on too much of a shoestring. The frontline staff seem to be really put upon. The doctors are pretty good. I don't think the surgery is as proactive as it could be. You always seem to be queuing here. But the care itself is good! It's not the fault of frontline staff.
Perfect. They are very nice. They listened to my concerns. I saw a nurse practitioner. I wasn't waiting long. Everything went well today. However, I would give it a three only, because of the length of time I've had to wait for an appointment in the first place.
Reviews Summary
4 out of 5 stars
Based on 79 reviews
Review data
-
5 star reviews
- 44%
-
4 star reviews
- 25%
-
3 star reviews
- 9%
-
2 star reviews
- 3%
-
1 star reviews
- 19%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.