Lower Staithe Road

Lower Staithe Road

Address: The Staithe Surgery, Lower Staithe Road Stalham, Norwich, Norfolk, NR129BU

Reviews Summary

4 out of 5 stars

Based on 67 reviews

Review data

5 star reviews

46%

4 star reviews

25%

3 star reviews

6%

2 star reviews

3%

1 star reviews

19%

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Recent reviews

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Richard

July 17, 2026

5 out of 5 stars

Cancer support
I have advanced form of cancer. I get quick response from the team when I use the NHS app to contact them. They make an appropriate appointment for me, whether treatment or advice. They liaise well with my hospital oncology and orthopaedic team. They send confirmation and reminders of bookings by text and are understanding that because of my condition I may on rare occasions need to reschedule appointments at short notice.
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Anonymous User - Collected By Engagement Team

August 31, 2024

3 out of 5 stars

It's better some days than others
It's better some days than others; depends on the receptionist. The care I get is okay. I don't think anything will change any time soon.
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Anonymous User - Collected By Engagement Team

August 31, 2024

5 out of 5 stars

I think we're lucky
I think we're lucky that it operates as well as it does. You summarise online and and a doctor calls back the next day, or in an emergency they ask if you can come in the same day.
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Anonymous User - Collected By Engagement Team

August 31, 2024

4 out of 5 stars

They've been good
It's been fine. I can usually get an appointment when I want one. If we can't see a doctor we see a nurse practitioner. They've been good. They usually phone if they want to see us. My prescription isn't always ready like it used to be.
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Anonymous User - Collected By Engagement Team

August 31, 2024

3 out of 5 stars

We're grateful
The dispensary are a bit of a nightmare. Things aren't always ready. I think a lot of it is their new system. The surgery is really good for my mum. They keep her going. At the end of the day we're grateful.
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Anonymous User - Collected By Engagement Team

August 31, 2024

5 out of 5 stars

Fantastic!
Fantastic! The welcome, the receptionists... It's a bit difficult to get in on the phone but I mostly just walk round to get an appointment.
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Anonymous User - Collected By Engagement Team

August 31, 2024

4 out of 5 stars

They've been very good
I've had visits with the Wellbeing team and they've been very good. More than satisfactory for me!
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Anonymous User - Collected By Engagement Team

August 31, 2024

5 out of 5 stars

Five plus!
They're good. The doctors are alright. No complaints at all. Reception are really helpful. I came in this morning and got what I needed. What more can you ask? I'll give it a five plus!
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Anonymous User - Collected By Engagement Team

August 31, 2024

5 out of 5 stars

Excellent!
Very good. Excellent! They're always very efficient. I have a medication review over the phone. I'm okay with that. They're maybe not quite as good as they used to be, I had my reviews in person before Covid. But they're very good.
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Anonymous User - Collected By Engagement Team

August 31, 2024

2 out of 5 stars

I avoid the place if I can
It's okay. I avoid the place if I can. I sometimes feel fobbed off by doctors.