Healthwatch Norfolk

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Southtown Great Yarmouth

Southtown Great Yarmouth

Address: Pasteur Road, Southtown, Great Yarmouth, Norfolk, NR310DW

Reviews Summary

1 out of 5 stars

Based on 1 reviews

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Anonymous User

October 12, 2024

1 out of 5 stars

Incredibly rude pharmacist
My wife went in to pick up medication today, was told the prescription has been ordered and delivery should be later on. They failed to let us know in advance that this medication needed ordering and was not available.

Our child is asthmatic and needed this medication urgently. Tha pharmacist was extremely rude, patronising and not at all helpful.

Told us he would call other pharmacies and see if they had the item in stock. After hearing nothing for a couple of hours we called around ourselv ... es and found a chemist with it in stock.

We went back to pick up our prescription paperwork and all of a sudden the script was ready yet we were not informed. The pharmacist had an awful attitude, rolled his eyes, called us a lier as he “never offered to call other pharmacies” even got his colleagues to agree.

In the end gave us a sarcastic choice of either taking the prescription or provide us with paperwork to go elsewhere