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I would say it's five stars plus. I would give it twenty out of five if I could. It's all excellent. All the staff are lovely, the doctors are great and you always get an appointment. I couldn't be happier with the service we get. It's also good we can go to any of the surgeries and referrals are made quickly and they chase things for you too.

It all works okay for me and the staff are brilliant. I came down today to make an appointment but sometimes i have to go to the Magdalen Way surgery. I have no grudge against them they are all fine.
The phone text messages don't work for me as I don't understand how to use it.

Getting an appointment mostly works but the staff are good and very helpful. Everyone is good but I know they are short staffed and do they do what they can.

I do keep having trouble with my prescription. I have 11 items on my prescription list and a number of times it has gone wrong. I order the prescription, I put it in the box and apparently they haven't got it. However they have tried to sort it out and I have been told to come back later and it should be in the pharmacy. Sometimes when you arrive at the pharmacy it's not ready. They seem to stick to a system that's not flexible enough for me. Things like this happen quite often.
The rest is fi ... ne, in fact it's excellent.

It's a very friendly atmosphere and they are very efficient and very helpful.
I prefer to go to Magdalen Way surgery because it is closer and you can park but it is good here. It's just the location that's the issue.

Generally it's good and I have no issues. I can always get appointments with no issues and the staff are good

When you phone to try and make an appointment it can take a long time to get through. It can take several attempts. The phone rings for ages and then you can get cut off. Once you are here though it's brilliant. The magdalen way surgery is much easier, they answer the phone better so I try and go there if I can.

The service given at the minute is good. Getting appointments can be difficult sometimes as you get bounced around a bit.

The staff are brilliant, It's just the waiting, the timings. I had to wait this morning for 20 to 30 minutes. I called this morning for an appointment and they did get me in today.

They doctor has changed my medication but did not explain why. I don't think they have got it right. You see too many doctors and they don't take time to explain things properly. It seems like they didn't read my notes before trying to treat me.
I thought I was going to see my own doctor today but I saw a different one. I don't feel I want to take anything now.