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My appointment was great. She did everything she could and made me another appointment.
I got today's by ringing up this morning.

Everything is alright, they are doing well. It is frustrating that you don't seem able to get a face to face appointment, but they are always very helpful.
You can sometimes get an appointment but not always face to face which is our preference.
I know it's not just here but the health service seems disjointed. You get blood tests ordered twice from different people and the hospital and doctors don't seem to work together.

Spot on, things work well. Everything is pretty good for me. I usually get appointments when I need them and the staff are brilliant.

Overall it's pretty good.
It can be hard if you are working to get appointments at good times. It would be good if they could offer Saturday morning or evening appointments.
With the triage system it can be annoying waiting for a call back because you don't know when they will call or how long you will have to wait for them to call. It's difficult to make decisions about what else to do in the day as they can call at inconvenient times. If you miss the call you miss the chance to speak to som ... eone.
I would also like it if you could say which doctor you wanted to see or at least request a male or female doctor.
Also I think for young people who are using the doctors for the first time without their parents it would be useful if they could access some sort of guide to help them.

I have seen the nurses recently and they are quite good. I get a regular appointment to have a blood test.
When I do need to see someone else the queue on the phone is is a long wait. I only have a landline and when I saw my bill I realized that one call to the surgery waiting for them to answer had cost me £10.
One day when I heard I was in a long queue I decided to hang up and not bother.

They're very helpful here, reception is always helpful. I'm not too keen on ringing up at 8.30 though. There's massive queues then the appointments are all gone and you're told to try again at 1pm.
I can't book online anymore on their website as the passwords won't work. I've been given three different ones to try. You can't bypass the password bit to get to the appointments section now.
I would have given it five stars if not for the appointment system.

They're very friendly but no-one likes the system of getting appointments. A lot of people don't bother phoning up as it's too much hassle.
I had to go on blood pressure tablets and be monitored but not once did I see a doctor face-to-face, and it was lots of different people. All the appointments seem to be on the phone.
I can't fault them for my recent interactions, they deal with things to do with my cancer really quickly but it should be like that for everyone. Somebody could also have ca ... ncer and they don't know it because they haven't been seen.
I used to call the old doctors here by their first name but you have no relationship with them anymore, it's always a different person. You have to tell your whole history every time and it reduces your confidence in what they can do. They don't know me either. I know they're busy but I don't think you can treat somebody when they're just a name and number. There's no emotion involved now.

It's fairly good. I usually get an appointment and they are on time.
I've not really had any problems.

It's alright for me. They are usually on time and efficient, occasionally not, but to be expected. I phone to make my appointments and it seems to work fairly well. I was not able to get an appointment for my wife today but they are going to call back later. It's just a lot of backwards and forwards.

It's gone right downhill. It's all these telephone appointments, my wife was asked to cough down the phone! They told her to come in and then said she had to go back home and call herself an ambulance. I asked if they could call it for her and they said no so I had to get her back home struggling to walk. She ended up in hospital for two days to get her oxygen levels back up.
I phoned the other day to say I'd done my back in and scratched my eye, they told me I could only ask the doctor about o ... ne thing at a time. To be fair the doctor did call me and send a prescription over for my eye.
When you have a blood test it says 'no further action' no matter what. My last one said that but then I was told to got to hospital. It would be better if they told you what the results mean even if it says 'no further action'.
Also, everything's online and there's a lot of people like me who aren't up on the internet.
You phone up and can't get an appointment but you come in to pick up a prescription and it's empty. So why can't you get in?
When you do see someone they're usually a paramedic and it's always a different one.
Some things really annoy me!