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It's so difficult to see a doctor, you see students who have to go off and speak to a proper doctor. I don't mind if they're young as it means their training is the most up-to-date but I do object to being seen by somebody who isn't fully qualified. You need to see someone with the experience to know it's not always what you tell them that matters, it's what you look like. You also need to have in-person appointments to do that, not over the phone. They need to see what your face looks like, do ... you have dark circles under your eyes?

I've been in four times in the last nine months about the same thing and I don't feel like it's being taken seriously. I went in five weeks ago about it again. They seem to use delaying tactics before they'll put a referral in. I also feel like they're blaming what I'm going through now on a separate long-term condition I have without looking into whether something else is going on.
They're usually pretty good, I've not had other problems with them as such although it's impossible to see a doc ... tor, you see a paramedic or physician's associate.

My elderly mother was ill with her chest. She's had lung cancer and half her lung has been removed, she's prone to chest infections. I rang and asked for help and the doctor called back and said antibiotics wouldn't be beneficial. Every time you go it's always just a nurse you can see.

It's a rubbish system to book. You have to call at 8.30 then they call you back after. Waste of time.

Had bloods done by a healthcare assistant and her nails were absolutely filthy all dirt under them, it actually made me feel sick. Surely the number lesson taught is hand washing and clean nails? Or is this a thing of the past.

It's fairly good. I usually get an appointment and they are on time.
I've not really had any problems.

It's alright for me. They are usually on time and efficient, occasionally not, but to be expected. I phone to make my appointments and it seems to work fairly well. I was not able to get an appointment for my wife today but they are going to call back later. It's just a lot of backwards and forwards.

They're very friendly but no-one likes the system of getting appointments. A lot of people don't bother phoning up as it's too much hassle.
I had to go on blood pressure tablets and be monitored but not once did I see a doctor face-to-face, and it was lots of different people. All the appointments seem to be on the phone.
I can't fault them for my recent interactions, they deal with things to do with my cancer really quickly but it should be like that for everyone. Somebody could also have ca ... ncer and they don't know it because they haven't been seen.
I used to call the old doctors here by their first name but you have no relationship with them anymore, it's always a different person. You have to tell your whole history every time and it reduces your confidence in what they can do. They don't know me either. I know they're busy but I don't think you can treat somebody when they're just a name and number. There's no emotion involved now.

They're very helpful here, reception is always helpful. I'm not too keen on ringing up at 8.30 though. There's massive queues then the appointments are all gone and you're told to try again at 1pm.
I can't book online anymore on their website as the passwords won't work. I've been given three different ones to try. You can't bypass the password bit to get to the appointments section now.
I would have given it five stars if not for the appointment system.

Spot on, things work well. Everything is pretty good for me. I usually get appointments when I need them and the staff are brilliant.