Thetford Healthy Living Centre

Thetford Healthy Living Centre

Address: Croxton Road, Thetford, IP241JD
Part of the Breckland Alliance with School Lane Surgery Grove Surgery and Watton Medical Practice. Thetford Healthy Living Centre is a community hospital providing NHS healthcare to patients and carers living in Norfolk Suffolk and Cambridgeshire.

Reviews Summary

4 out of 5 stars

Based on 44 reviews

Review data

5 star reviews

61%

4 star reviews

25%

3 star reviews

9%

2 star reviews

2%

1 star reviews

2%

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Recent reviews

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Anonymous User - Collected By Engagement Team

3 out of 5 stars

Faculties are fine
Today I had my Covid vaccination and it was fine, I was in and out quickly and all the staff are fine. My surgery is School lane who have a branch here and getting an appointment is hard.

They texted me to make an appointment to discus X-ray results and I had to wait 6 weeks for that appointment which was over the phone not even in person. It has got worse since the two main partners have left.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Struggle to get an appointment
If I need to see my doctors here I really struggle to get an appointment. The staff are really good, I have never had a problem when I am here, it's a great location and it's clean and well kept. I would give it 5 stars if you could get an appointment.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Really good
Came for my Covid jab today, it was really good, I was in and out. They were all very nice and it was very convenient.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Very quick
Had my Covid jab today and it was very quick. I always come here and they are always good. The staff are friendly and it is easy to book in on the phone. I just got a text and an email to tell me to do so.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Wonderful staff
Had Covid jab today and was in and out very quickly and the staff were wonderful. I have used different services and the have all been good. I find it easy to book an appointment.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Very clean and spacious
Can for a blood test today and had no trouble getting an appointment. I had to wait 15 minutes for my appointment. The staff are very helpful and the building is very clean and spacious in a covenant location with very good parking.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Smooth and Efficient
Had Covid jab today and it was smooth, efficient, quick and with a smile. I have no complaints, everyone is friendly. Parking has got a lot better since they have made it bigger. It would be good if they have a doctor on site all the time.
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Anonymous User - Collected By Engagement Team

4 out of 5 stars

Staff are all brilliant
I had a blood test today which was fine, they were running a little late but the staff are brilliant. They brought in a new system where you now have to book rather then walk in like you used to be able to do, at first this meant a wait of about 3 weeks for an appointment but it has got better and now it's only a week.

It would be good to see some more services run from here to minimise travel to places such as Bury St Edmunds hospital.
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Anonymous User - Collected By Engagement Team

3 out of 5 stars

In and out in no time
Today I had a blood test and I was in and out in now time. There is a dentist here but it's never open.

I desperately need dental treatment but I can not get into a NHS dentist and am on universal credit so can not afford to pay privet are travel anywhere to receive help, 111 are no help either. I have to take painkillers every day.

If they just opened and staffed the one here as a NHS dentist life would be so much better.
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Anonymous User - Collected By Engagement Team

5 out of 5 stars

Very good, no problems
Had a Covid jab today which was booked in via my doctors. The staff are brilliant. I have used the centre in the past for blood tests and I can't fault it, it's very well organised. They make you feel welcome and do the job properly
Showing 1 to 10 of 44 results