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Watton Medical Practice
Reviews Summary
3 out of 5 stars
Based on 186 reviews
Review data
-
5 star reviews
- 21%
-
4 star reviews
- 15%
-
3 star reviews
- 12%
-
2 star reviews
- 10%
-
1 star reviews
- 41%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.
Recent reviews
Near impossible to get appointments, I couldn't get an appointment for today so I have to come back at 8am tomorrow for a follow up. once you're in it's pretty reasonable but follow up is poor. They should be more accessible, you come here because you're ill and then they tell you to wait 2 weeks, you could be bloody dead by then.
When you get to see them they're professional, polite, lovely, and do the job, no problems. I'm happy to wait for an appointment but sometimes the receptionists can be a bit short and sharp for no reason, but they do a good job and it's not all of the time. The services here are great and everything is brilliant.
You have to go online to do everything and I get lost online, it's so confusing. You have to do everything online, you can't phone, and when you do speak to someone on the phone they can be sharp with you. Generally they're okay, it's just trying to get appointments.
Lots of bad experiences with my kids. I've tried to raise complaints but no luck. I don't expect much.
It's just there when we want it, getting appointments is alright, I only really come for annual check ups. They're good for prescriptions, the pharmacy is just across the road from he surgery.
The waiting times are a bit long to get in, and the appointments can be a bit later than usual. Apart from that it's not bad.
I have no problems here at all but you have to wait to get an appointment and it can be weeks or months trying to see anyone. I use the online form. In the past it has come down to us calling 999. I'm lucky to have my husband to look after me, we cope and that's about it.
... ut they should not decide what should be done. Doctors have studied for ten years.
It's all been absolutely fine, I've got no complaints. I know people complain about the phones etc., but I've had no problems.
Pleasant, smiling, efficient, they come second to none. If I need anything they give it me, I'm very pleased with them. No problem really, I can't really say anything bad about them.
Reviews Summary
3 out of 5 stars
Based on 186 reviews
Review data
-
5 star reviews
- 21%
-
4 star reviews
- 15%
-
3 star reviews
- 12%
-
2 star reviews
- 10%
-
1 star reviews
- 41%
Share your thoughts
If you’ve used this provider or branch, share your thoughts with other service users.